Committed to supporting your loved ones, every step of the way.
Reliable, Courteous, and Loyal Service - Your Complete Auto Care Solution
RCL Automotive Tire Discounter Group proudly serves the automotive needs of Smiths Falls, ON, Perth, ON, Merrickville, ON, and surrounding areas. With over a decade of experience, our team has become trusted for reliable tire sales, automotive repairs, and regular maintenance.
Tailored Solutions for Every Vehicle and Driver
Our extensive inventory boasts top-quality tires from renowned brands like BFGoodrich, MICHELIN, and Cooper, ensuring optimal performance for every vehicle. Whether you need to improve fuel efficiency, enhance wet weather handling, or simply enhance your ride, we have the perfect tire for you.
Expert Auto Repairs and Services
Beyond tires, we offer a comprehensive range of automotive services to keep your vehicle running smoothly and safely. Our skilled technicians can tackle anything from routine oil changes and brake repairs to more complex issues like engine diagnostics, transmission repairs, and custom exhaust installations. We are also proud to be part of the Technet Professional Auto Service network, offering you access to a 24-month/40,000km Nationwide Warranty and 24/7 roadside assistance.
Dedicated to Customer Satisfaction
At RCL Automotive Tire Discounter Group, customer satisfaction is our top priority. Our team is known for their professionalism, courtesy, and unwavering attention to detail. We take the time to understand your needs and provide personalized recommendations for repairs, maintenance services, and tire selections.
Services Offered
- Tire Sales & Installation
- Automotive Repairs & Maintenance
- Truck & Trailer Safety Checks
- Custom Exhaust Systems
- A/C Repair & Service
- Brake Repair & Installation
- Electrical & Electronic Repair
- Engine Diagnostics & Performance Enhancement
- Preventative Maintenance & Oil Changes
- Wheel Alignment & Balancing
Overall Impression
The reviews provided are overwhelmingly positive, with every reviewer giving a 5-star rating. The majority of the reviews praise the shop's professionalism, honesty, and quality of service. Many reviewers also mention the shop's competitive pricing and friendly staff.
Pricing and Service
Most reviewers mention that the shop's prices are reasonable and competitive. Some reviewers specifically mention that they were able to get good deals on tires and labor. Reviewers also praise the shop's fast and efficient service, with some mentioning same-day turnaround times.
Staff and Customer Service
Reviewers consistently praise the shop's staff, describing them as friendly, professional, and knowledgeable. Some reviewers mention that the staff went above and beyond to help them, including fixing their cars quickly and at a reasonable price.
Negative Reviews
The only negative review is from Corrie Lang, who gives the shop a 1-star rating. She complains about the counter help not smiling and not knowing the answers to her questions. She also mentions that the dress code is "unreal" and suggests that the shop needs to redone their customer service training.
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