We don't just sell boats. We sell knowhow.
Port Boat House stands out as a trusted authority in the marine industry in the Vancouver Island region. Established with a passion for fostering lifelong memories on the water, we are dedicated to empowering every customer with the perfect boat and exceptional service to match.
Our Expertise
Beyond simply selling boats, Port Boat House offers a comprehensive range of services to ensure a seamless journey for every customer. Our dedicated team of experts can assist you with:
- Expert advice: We understand the diverse needs of boat enthusiasts and can provide personalized guidance on selecting the ideal vessel for your specific interests and budget.
- Quality craftsmanship: Our factory-certified Yamaha mechanics ensure your boat is in tip-top shape with regular service and repairs.
- Exceptional customer service: From initial inquiries to post-purchase assistance, our friendly and knowledgeable staff are always ready to support your needs.
Our Commitment
Port Boat House values building lasting relationships with our customers. We are proud to offer:
- Competitive pricing: We strive to offer fair prices and transparent deals on new and pre-owned boats.
- Wide selection: Explore a diverse range of new and pre-owned boats from trusted manufacturers like Ranger Tugs, Cutwater, North River, and more.
- Value-added services: Enjoy additional benefits like financing options, trade-in programs, and comprehensive service plans.
Our Values
Port Boat House operates on core values that guide our interactions with every customer:
- Integrity: We conduct ourselves with honesty and transparency in all our transactions.
- Customer focus: Your satisfaction is our highest priority, and we strive to tailor our services to your needs.
- Excellence: We are committed to delivering exceptional service and maintaining the highest standards in everything we do.
At Port Boat House, we believe in creating unforgettable memories on the water. Contact us today and discover the perfect boat for your next adventure!
Customer Service
Many reviewers have praised the customer service provided by Port Boat House. They have experienced excellent service from the sales team, parts department, and after-sales service. Reviewers have noted that the staff is friendly, knowledgeable, and helpful, and that they go above and beyond to ensure customer satisfaction.
Sales and Service
Port Boat House has been commended for their sales and service. Reviewers have praised the sales team for listening to their needs and providing personalized service. The parts department has also been praised for their extensive knowledge and ability to find the right products for customers.
Quality Products
Some reviewers have mentioned the high quality of the boats and products available at Port Boat House. Reviewers have praised the variety of products available, including new and used boats, and the professional organization of the business.
Communication
A few reviewers have noted the excellent communication provided by the staff at Port Boat House. Reviewers have praised the staff for being responsive and helpful, and for keeping customers informed throughout the purchase and service process.
Negatives
However, a few reviewers have expressed disappointment with their experience at Port Boat House. Two reviewers have given the business a 1-star rating, citing poor customer service and rude behavior from an employee.
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