Your Appliance Needs, Our Expertise, 100% Satisfaction Guaranteed!
At Consumer Appliances, we take pride in being the experts in the appliance service industry since 1987. Our team of qualified technicians is dedicated to providing exceptional service to meet your appliance sale and repair needs at industry-low rates. We partner with major brands such as GE, Frigidaire, and Bosch to ensure that our technicians are fully trained to provide expert service to your appliance needs.
Our Services
We offer a wide range of services to meet your appliance needs. From selling and repairing household major appliances to maintaining them, we've got you covered. Our team of experts can assist you in selecting the most suitable appliances based on your available open space and personal needs. We provide them at the lowest prices depending on your budget, and all of our appliances and services come with a warranty. This means that if your appliance is prevented from normal functions within a certain period, it is covered by us for free. We'll schedule an appointment with you to repair or even replace your appliance depending on the condition.
Our Story
Over the years, we've continued to grow from a small, family-owned local company that deals with individual home customers to a business that cooperates with large property management companies and commercial restaurants and offices. We're thankful for our long-term customers who have been a great support to our business and continuously refer us to other customers. This is only made possible with our highest quality and efficient customer service. We've expanded to accept projects that go beyond appliances to property renovations and restorations, and we take pride in the work we do.
Our Mission
Our mission is to provide excellent customer service and a unique, friendly shopping experience. We strive to provide professional and quality service to clients of Vancouver and the lower mainland. Our extensive knowledge of appliances sets us high above the competition, and we're committed to ensuring that your experience with us is pleasant.
Why Choose Us
At Consumer Appliances, we're committed to providing 100% satisfaction guarantee. We believe in building long-term relationships with our customers, and we're dedicated to ensuring that you're completely satisfied with our services. Our team of experts is always available to assist you with any questions or concerns you may have, and we look forward to hearing from you.
Excellent Customer Service and Quality Workmanship
The majority of the reviews highlighted the excellent customer service and quality workmanship provided by Consumer Refrigeration & Appliance Service. Many customers praised the professionalism and efficiency of the technicians, including Dinesh, Patric, Dimitri, Ethan, and others, who went above and beyond to ensure that the appliances were installed or repaired promptly and with great care.
Prompt Response and Problem Solving
Customers appreciated the prompt response and problem-solving skills of the team. Roger Lu, the Operations Manager, was particularly praised for his responsiveness and helpfulness in solving issues with a Kenmore Elite dishwasher.
Friendly and Efficient Technicians
Technicians were described as friendly, efficient, and professional. They demonstrated excellent problem-solving skills, especially when dealing with challenging situations such as navigating stairs or handling heavy appliances.
Highly Recommended for Appliance Services
Based on the positive feedback, Consumer Refrigeration & Appliance Service is highly recommended for any appliance-related needs, including purchases, repairs, and installations.
One Negative Experience
However, there was one negative experience reported by a customer who had a poor interaction with the customer service representative, Maria. The customer was disappointed with the lack of professionalism and the unhelpful service provided.
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