LOVE YOUR LOOK. LOVE YOUR STYLIST.
At Citiloc Systems Ltd., we've been providing our customers with integrated security solutions since 1985. As one of the premier integrated security system providers in Greater Vancouver, we've established a team of project managers, technical engineers, service technicians, and support staff to deliver customized surveillance and security services with quality, within budget, and with customer satisfaction.
Our Story
Founded by David Barrett, a locksmith with over 10 years of experience, Citiloc started as an electronic lock company in 1985. With the advent of new technologies, we've evolved to become a leading provider of access control, building automation, entry intercom systems, intrusion detection, surveillance systems, locksmith services, parking control, and network infrastructure solutions. Our expertise lies in understanding our clients' businesses to protect them effectively.
What We Do
At Citiloc, we believe in a holistic approach to security. We offer a comprehensive range of services, from designing and implementing to maintaining and operating the systems we install. Our services include:
- Access Control: Managing entry and limiting movement within facilities.
- Building Automation: Controlling and monitoring building systems, including HVAC, lighting, and security.
- Entry Intercom Systems: Secure communication systems for entry and exit points.
- Intrusion Detection: Detecting and alerting to potential security breaches.
- Surveillance Systems: Monitoring and recording video feeds for security and surveillance purposes.
- Locksmith Services: Installing, maintaining, and repairing locking systems.
- Parking Control: Regulating and monitoring parking areas.
- Network Infrastructure: Designing and installing communication networks for surveillance and security systems.
Our Commitment
We're dedicated to providing expert advice, innovative solutions, and exceptional service. Our team of experienced professionals is focused on understanding our clients' needs and delivering tailored solutions. With 24-hour emergency service available, we're always ready to respond quickly to your security needs.
Customer Experience
Citiloc has received a mixed bag of reviews from customers. Some customers have had positive experiences, while others have been left feeling frustrated and disappointed.
Pricing and Communication
Some customers have expressed concern over the pricing, citing that the company charges overtime rates for emergency services. One customer was charged $330 for a quick fix, which they felt was excessive and unethical.
Customer Service
Customer service has been a point of contention for some customers. One reviewer had difficulty communicating with the customer service team, which led to miscommunication and unexpected issues.
Locksmith Services
On the positive side, Citiloc's locksmith services have been praised by some customers. One reviewer had a great experience with Chris, who changed their lock quickly and efficiently. Another reviewer appreciated the company's A+ rating with the Better Business Bureau and competitive pricing.
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