At Nova Heating & Sheet Metal Ltd, we take pride in being a family-owned and operated business that has been serving the Greater Vancouver and Lower Mainland areas of British Columbia for over 75 years. Our rich history dates back to 1945 when our founder, Jack Ball, started his plumbing and heating business in North Vancouver. Since then, we have grown and evolved to become one of the most trusted and reliable heating and cooling specialists in the region.
Our Story
Our journey began with Jack Ball, who worked in the North Vancouver shipyards during World War II designing turrets for gunships. After the war, he started his plumbing and heating business, focusing on coal and wood burning furnaces, and later, oil furnaces. When natural gas became mainstream in the late 1950s and early 1960s, Nova Heating grew rapidly, keeping pace with the development of North and West Vancouver. Over the years, we have adapted to changing technologies and market trends, expanding our services to include refrigeration (air conditioning) and ductless inverter technology for both heating and cooling.
Our Services
At Nova Heating & Sheet Metal Ltd, we offer a wide range of services to meet the diverse needs of our clients. Our team of highly certified and qualified technicians provides:
- Gas-Fired Appliance Servicing
- Heating and Cooling Equipment Installation
- Sheet Metal for Renovations & New Construction
- Ventilation / Air Filtration
- Air Conditioner & Heat Pump Servicing
- Ductless Heat Pump Sales and Installations
We are committed to providing our clients with the most efficient, environmentally friendly products, and we pride ourselves on our attention to detail, professional workmanship, and exceptional customer service.
Our Team
Our team is comprised of experienced professionals who are passionate about what they do. From our owner, Travis Ball, to our senior technicians and office staff, we are dedicated to delivering outstanding service and ensuring that our clients are completely satisfied with their experience with us.
Customer Experience
The majority of this review is focused on the poor customer service experience the author had with the company. The company blocked the author's driveway for a significant amount of time, causing inconvenience and frustration. When the author politely asked the company to move, they were met with rudeness and refusal to accommodate.
Workmanship
The author expressed concerns about the company's workmanship, stating that it would be hard to imagine their work being of high quality given their poor customer service attitude.
Final Thoughts
The author gave the company a low rating, explaining that they would not recommend based on their experience.
Be the first to review Nova Heating & Sheet Metal.
Write a Review
