Passionate About Your Pet's Health!
At Clinton Veterinary Services, we are passionate about your pet's health! Our commitment to providing exceptional veterinary services is unwavering, and we strive to treat each pet as if they were a member of our own family. Our mission is to provide the highest quality medical and surgical care to our patients while providing our clients with superior service, education, and assistance in all aspects of animal care and ownership.
Our History
Clinton Veterinary Services has been serving the Clinton area for almost thirty years. Established by Dr. Brian Nuhn, our practice was initially dedicated to attending to the needs of both farm livestock and household pets. Over the years, our practice has undergone several transformations, with Drs. Peter and Robin Wiley purchasing the practice in 1992, and eventually moving to our current location in 1996. Since 2004, we have exclusively focused on providing care to companion animals. In 2011, Dr. Sophie Farrell purchased the practice, bringing a new era of dedication and passion to our clinic.
Our Team
Our team of dedicated professionals is committed to providing exceptional care to your pets. We believe in treating each pet as if they were our own, and we strive to provide our clients with superior service, education, and assistance in all aspects of animal care and ownership. Our team is comprised of experienced veterinarians, veterinary technicians, and support staff, all of whom are dedicated to providing the highest level of care to your pets.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of your pets. From routine vaccinations and wellness exams to surgical services and emergency care, we are equipped to provide the highest level of care to your pets. Our services include:
- Pet Health and Wellness Exams
- Vaccinations and Preventative Care
- Surgical Services
- Diagnostic Imaging and Laboratory Services
- Emergency and Urgent Care
- Pet Health Library and How-To Videos
- Pet Health Checker
Giving Back
We are proud members of our community and strongly believe in giving back to the community in which we live and work. Through a range of fundraising initiatives, we support local organizations and groups, including the Clinton Public Hospital, Kinsmen and Kinette Club, and other worthy causes.
General Satisfaction and Experience
The majority of clients reported positive experiences at Clinton Veterinary Services, highlighting the caring staff, professional services, and reasonable prices. Some notable feedback includes Bridget Cucksey's five-star review, mentioning that her skittish animals left the clinic calmer than when they arrived. Similarly, Rachel H. gave a five-star rating, appreciating the clinic's prompt response to her pet's urgent need during the holiday season.
However, a few clients had less favorable experiences. Amina Bacchus and Jolyanne Landry both gave one-star ratings, citing issues with professionalism and communication. Amina's boyfriend was quoted a price that doubled upon service, while Jolyanne faced difficulties due to a name change on file and felt the staff was insensitive during a difficult time.
Communication and Professionalism
Communication and professionalism were key areas of concern for several clients. Taylor Smith and Maddie M. both reported instances of miscommunication and unprofessional behavior, such as incorrect diagnoses and rudeness from the clinic's owner. Korrin DeGraw was shocked by the high prices and felt the clinic was not transparent about their costs.
On the other hand, positive feedback from clients like Sam Mcgee and Marcella Duval Cooper highlighted the clinic's caring staff and professionalism. Dr. Sophie Farrell and her team were particularly praised for their exceptional service and follow-up care.
Value for Money
Value for money was another critical aspect mentioned in the reviews. While some clients found the prices reasonable, others, like Korrin DeGraw, were shocked by the high costs. However, most clients appreciated the quality of service they received for the price they paid.
Reliability and Follow-Up Care
Reliability and follow-up care were also mentioned in several reviews. Clients appreciated the clinic's prompt response to their needs and the follow-up calls to check on their pets' recovery. This was particularly highlighted in the reviews of Sam Mcgee and Marcella Duval Cooper.
Overall Experience
In conclusion, while the majority of clients reported positive experiences at Clinton Veterinary Services, there were some notable issues with communication, professionalism, and value for money. The clinic's caring staff and reasonable prices were key strengths, but areas for improvement include better communication and more transparent pricing.
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