Trust us to restore your peace of mind
At Hanwell Plumbing & Heating Ltd., we pride ourselves on being a locally owned and operated family business that has been dedicated to providing top-notch plumbing services to our valued clients across the Greater Peterborough Area, Smith-Ennismore-Lakefield, Kawartha Lakes, Port Hope/Cobourg, Apsley, and Keswick. With almost 35 years of hands-on experience, our team is led by Robin, a third-generation plumber with a passion for delivering exceptional quality and service to every customer.
Our journey began in January 2012, and since then, we have been committed to providing outstanding quality and service to our existing and new clients. Whether you require a simple service call or a comprehensive renovation, you can count on us to handle the task with honesty and integrity. Our team is devoted to providing good old-fashioned quality and service, embracing the values of traditional craftsmanship and attention to detail.
Our Story
Robin's early years consisted of almost 16 years in Industrial, Commercial, and Institutional plumbing, followed by 19+ years in Residential, Rural, and Service-oriented plumbing. This wealth of experience has equipped him with the expertise to tackle any plumbing challenge, from leaky faucets to complex renovations. With the fourth generation of plumbers soon to be licensed, we are confident that our family tradition of excellence will continue to thrive.
Our Mission
At Hanwell Plumbing & Heating Ltd., our mission is to provide a welcome smile, courteous and professional advice, and to ensure that all your plumbing needs are looked after as expediently as possible. We are dedicated to building long-lasting relationships with our clients, founded on trust, reliability, and a commitment to exceptional service.
Services
We offer a comprehensive range of plumbing services, catering to the unique needs of Residential, Commercial, and Industrial clients. Our services include:
- Plumbing installations and repairs
- Drain cleaning and maintenance
- Water heater installations and maintenance
- Toilet and sink repairs
- Faucet and fixture installation
- And much more!
Regardless of the scope or complexity of your plumbing project, you can rest assured that our team of experts will handle it with precision and care.
What Sets Us Apart
What sets us apart from other plumbing companies is our unwavering commitment to quality, integrity, and customer satisfaction. We take pride in our work, and our goal is to exceed your expectations with every interaction. Whether you require emergency assistance or scheduled maintenance, we are always ready to help.
Overview of Reviews
Overall, the reviews for Hanwell Plumbing are overwhelmingly positive, with 9 out of 10 reviewers giving a 5-star rating.
Positive Experiences
- 24/7 Service: Multiple reviewers praised Robin's prompt response to emergency calls, even on weekends and holidays, when other plumbers failed to respond.
- Professionalism and Courtesy: Reviewers complimented Robin and his team on their courteous and respectful demeanor, as well as their prompt and efficient service.
- Skilled and Knowledgeable: Several reviewers praised Robin's expertise and that of his team, particularly in diagnosing and resolving complex plumbing issues.
- Recommendations: Many reviewers expressed their willingness to recommend Hanwell Plumbing to friends, family, and clients.
Negative Experience
- Pricing Concerns: One reviewer expressed disappointment with the high cost of a sink replacement, advising others to get a price quote upfront.
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