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Experience the Best in Eye Care - Book Your Appointment Today!

At Eye Associates of North Bay, we are committed to providing exceptional eye care services to our patients in North Bay and surrounding areas. With over 50 years of experience, our team of experts has built a reputation for delivering personalized and family-oriented approach to eye care. We take pride in our state-of-the-art techniques and advanced technology, ensuring that our patients receive the highest level of care.

Our Story

Our journey began in 1970, with a mission to provide comprehensive eye care services to our community. Over the years, we have grown and evolved, staying ahead of the curve in terms of technology and techniques. Today, we are proud to be one of the most trusted optometry clinics in North Bay, serving patients of all ages.

Our Services

We offer a wide range of eye care services to cater to all your eye care needs. Our services include comprehensive eye exams, specialty eyecare, neurolens, and more. Whether you need a routine eye exam, contact lens fitting, or treatment for a specific condition, we have got you covered.

Our comprehensive eye exams are designed to detect any eye-related problems or diseases, ensuring that you receive timely treatment and prevention. We also offer specialty eyecare services, including dry eye therapy, northern vision therapy and rehabilitation, laser eye surgery consultations, and genetic testing for macular degeneration.

What Sets Us Apart

At Eye Associates of North Bay, we believe in practicing the "old-fashioned way." Our method consists of a personalized and family practitioner approach. Our eye doctors will spend time getting to know you, your work needs, your recreational activities, and how they affect and are affected by your vision and eye care. We practice primary health care using state-of-the-art techniques, ensuring that our patients receive the highest level of care.

Our Team

Our team of experts is dedicated to providing exceptional eye care services to our patients. Our team includes experienced optometrists, ophthalmologists, and support staff, all working together to ensure that our patients receive the best possible care. We are committed to staying up-to-date with the latest advancements in eye care technology, ensuring that our patients receive cutting-edge treatment options.

Reviews
Positive: Exceptional service, friendly staff, professional attention, and exceptional treatment during pandemic.
Negative: Poor customer service and lack of communication about appointment schedule.

Overall Experience

The reviews for Eye Associates of North Bay are overwhelmingly positive, with several authors mentioning the exceptional service, friendly staff, and professional attention they received.

Praise for Staff and Doctors

Dr. Cobean, Dr. Lam, and Haley are consistently praised for their kindness, patience, and expertise. The staff is described as "nice and knowledgeable, " "amazing, " and "friendly." The authors appreciate the time taken to explain procedures and tests, and the staff's ability to make their children feel comfortable during appointments.

Office Efficiency and Selection

Several authors mention the efficient service, with some commenting on the quick and fast-paced appointments. The selection of frames is also praised, with authors mentioning the availability of frames at various price points.

Exceptional Service during Pandemic

One author highlights the exceptional treatment received during the pandemic, noting the "truly outstanding" service from the first phone call to the actual appointment and beyond.

Negative Experience

However, one reviewer had a negative experience, describing the service as "LOUDY" and feeling frustrated with the lack of communication regarding their appointment schedule. The reviewer felt that the office did not prioritize their time or respect their needs.

Summary of Negative Comments

The reviewer was unhappy with the cancellation and rescheduling of their appointment, feeling that the office did not communicate effectively or prioritize their needs.

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