Improving Your Home Comfort, One Installation at a Time
At The Spa at 61 Elm, we believe that everyone deserves to be pampered and rejuvenated. Our spa was formed from a concept of providing a place for "total rejuvenation", where individuals can relax, de-stress, and indulge in a variety of treatments to improve their overall well-being.
Our Story
We opened our doors in January 2011, with a strong belief in the importance of self-care and the need for a peaceful oasis in the heart of Downtown Sudbury. Our location at 61 Elm Street was carefully chosen to be easily accessible to everyone, amidst the vibrant shops, restaurants, culture, and arts that our downtown area has to offer.
Our Mission
Our mission is to provide a stress-free sanctuary for our clients, where they can escape the stresses of everyday life and experience a range of luxurious treatments. We strive to create a warm and welcoming atmosphere, where our clients feel comfortable, relaxed, and rejuvenated. Our team of experienced professionals is dedicated to providing exceptional service, ensuring that every visit to The Spa at 61 Elm is a memorable and rejuvenating experience.
Our Services
We offer a wide range of services, carefully designed to cater to the needs of our clients. From registered massage therapy and advanced skincare and anti-aging treatments, to manicures and pedicures, permanent make-up, body treatments, waxing, make-up artistry, and hair salon services, we have everything you need to look and feel your best. Our services are designed to promote relaxation, rejuvenation, and beauty, helping our clients to achieve a sense of balance and harmony in their busy lives.
Our Commitment to Safety
We are committed to providing a safe and healthy environment for our clients and staff. We follow all Ministry of Health guidelines and directives, and have implemented additional safety protocols to minimize the risk of COVID-19 transmission. We request that clients wear face coverings, fill out a COVID-19 screening form, and sanitize their hands upon arrival. We also conduct touch-less temperature checks and limit the number of people within the spa at one time.
Overall Experience
The reviews are a mix of positive and negative experiences at the spa. Some customers reported excellent services, while others had disappointing and frustrating experiences.
Positive Comments
The reviewers who had a good experience reported receiving excellent services from well-trained and experienced staff members. They praised the spa's professionalism, calm atmosphere, and attention to detail.
Negative Comments
On the other hand, some customers were dissatisfied with the services they received. One reviewer felt that the spa was unprofessional, as they were locked when they arrived for their appointment and failed to keep track of online bookings. Another reviewer was unhappy with the nails services, stating that the technician ran out of nail files and ended up filing her nails with a nail clipper.
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