At Cargojet, we pride ourselves on being a global leader in providing time-sensitive air cargo services. For over two decades, we have been committed to safely and consistently delivering exceptional, flexible, and on-time performance to our customers. With a full fleet of Boeing long-range freighters, we have the capacity to handle over 25 million pounds of cargo each week, making us a reliable and efficient choice for customers around the world.
Our Network
Our network is an essential utility, providing a 24-hour, 7-day-a-week operation to all major international destinations. With our extensive network, you can trust that your cargo will be delivered on time, every time. Whether you're shipping life-saving PPE, celebrity vehicles, wildlife, or equipment from your favourite bands, we have the expertise and resources to handle even the most unique and complex cargo.
Freighter Schedule and Specs
We understand the importance of timely delivery and flexibility in cargo transportation. Our fleet of Boeing long-range freighters is equipped to handle a wide range of cargo, from small packages to oversized and heavy items. Our full fleet of B767-300ER, B767-200ER, and B757-200ER aircraft ensures that we have the capacity to meet your cargo transportation needs.
Corporate Sustainability
At Cargojet, we believe in being responsible stewards of the environment and committed to sustainability. We are committed to reducing our carbon footprint, increasing our use of renewable energy, and implementing environmentally friendly practices in our operations. Our corporate sustainability report outlines our efforts to reduce our impact on the environment and society, and we invite you to learn more about our initiatives.
Careers and Job Opportunities
We are always looking for talented and dedicated individuals to join our team. If you share our values of excellence, safety, and commitment to customer satisfaction, we invite you to explore our job opportunities. From flight crews and maintenance personnel to customer service representatives and corporate professionals, we offer a wide range of career paths and opportunities for growth and development.
About Our Leadership
Our leadership team is composed of experienced professionals with a deep understanding of the air cargo industry. Our Co-CEOs, Jamie Porteous and Pauline Dhillon, have a combined 40 years of experience in the air cargo industry, and our Board of Directors includes respected and accomplished leaders from various industries.
Overall Customer Satisfaction
The reviews provided indicate varying levels of satisfaction with Cargojet's services. Some customers have reported positive experiences with fast and accurate service, friendly people, and great customer service. On the other hand, one customer expressed dissatisfaction with their experience, citing delayed shipment and unresponsive service.
Fast and Accurate Service
Two reviewers, Bright Light and Robert Monette, praised Cargojet's fast and accurate service, with Bright Light noting that the service was "Fast and Accurate" and Robert Monette mentioning that the shippers and receivers were "very helpful". These reviewers seemed to have a positive experience with Cargojet's delivery and handling of their shipments.
Customer Complaints
However, Meuren Martins expressed severe dissatisfaction with Cargojet's service, stating that their shipment was held up for 7 days in Vancouver without any intention of moving it sooner. Meuren Martins described the service as "careless and terrible". It appears that Cargojet failed to meet their expectations and caused unnecessary delays.
Satisfaction with Local Offices
One reviewer, Praveen John, seemed to have a positive experience with Cargojet's local office in Toronto, stating that it was "one of the best cargo companies" in the area. This suggests that Cargojet's local presence and customer service are strengths.
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