Your Flooring Partner for Customized Solutions
At FloorSource, our goal is to provide exceptional customer satisfaction by offering the best quality products, knowledgeable and friendly service, and innovative solutions for all our clients' flooring requirements. With over 20 years of experience in the commercial flooring industry, we have established ourselves as a premier flooring company, known for our project management practices and relationships with top suppliers.
Our History
FloorSource Inc. has been an incorporated company since 2001, specializing in commercial flooring and was the third Canadian company accepted into Starnet, a co-operative comprised of the top 170 plus commercial flooring companies in North America. Our team has a combined experience of over 135 years, with 5 staff members dedicated to the commercial division. This vast experience and our unique strength in on-site resourcefulness enable us to provide excellent services and products to our clients.
Our Services
We offer a wide range of flooring products, including hardwood, carpet, ceramic tile, and more. Our products are carefully selected to ensure that they meet the highest standards of quality and style. We take pride in our ability to provide innovative solutions for all our clients' flooring requirements, leveraging our knowledge and experience to ensure that our clients receive the best possible outcome.
Hardwood Flooring
Never out of fashion, hardwood flooring adds real value whether building or renovating a home. Our hardwood flooring products are available in a variety of species, including oak, maple, walnut, and more. We take great care in selecting the finest materials to ensure that our hardwood flooring products meet the highest standards of quality and style.
Carpet Flooring
Available in thousands of colors and styles, carpet flooring adds a luxurious comfort to your home. Our carpet flooring products are designed to provide a comfortable and practical solution for any home or office. We offer a wide range of carpet fibers, including nylon, polyester, and wool, to ensure that our clients receive the best possible product for their needs.
Ceramic Tile Flooring
Easy to maintain, affordable, and available in a wide selection of patterns, textures, sizes, and colors, ceramic tile flooring can complement any interior design. Our ceramic tile flooring products are designed to provide a durable and practical solution for any home or office. We offer a wide range of ceramic tile styles, including porcelain, glazed, and unfired tile, to ensure that our clients receive the best possible product for their needs.
Other Flooring Options
We also offer a range of other flooring options, including laminate, vinyl, and cork. Our laminate flooring products are an alternative to wood, offering a stylish, easy-to-clean, and highly scratch-resistant flooring surface perfect for any busy home. Our vinyl flooring products are resilient and offer a broad range of style, color, and performance options that are sure to fit your needs and budget. Our cork flooring products are a completely renewable resource, making them an incredible green flooring solution.
Contact Us
Call us or visit our showroom to discuss your next flooring project. Our knowledgeable and friendly staff are always happy to assist you in finding the perfect flooring solution for your needs. We look forward to working with you.
Company Reputation and Customer Service
The reviews highlight concerns about the company's reputation, with one reviewer calling them "crooks" and stating that they treat their employees poorly. Another reviewer had a negative experience with the company and warns others not to do business with them.
Customer Experience
On the other hand, many reviewers praised the excellent customer service they received from specific staff members, such as Karen, Brittany, Moe, and Therese. They were commended for their helpfulness, responsiveness, and ability to find products within budget.
Product Delivery and Installation
Some reviewers had issues with delivery times, with one reviewer waiting three weeks for their shower tile to arrive. Another reviewer had a scheduling mistake for their carpet stairs installation. However, others had positive experiences with quick delivery and professional installation.
Product Selection and Prices
Reviewers were pleased with the selection of flooring products available, and some appreciated the competitive prices for in-stock items.
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