Teaching Music Lessons that are Educational, Inspirational, and Fun!
At Steve Madden Canada, we believe that fashion should be accessible to everyone. That's why we're committed to providing high-quality, on-trend products at affordable prices. With a wide range of styles to choose from, you're sure to find something that fits your unique sense of style.
Our Story
Steve Madden was founded back in 1990 with a small collection of iconic sandals. Since then, the brand has grown to become a global fashion powerhouse. Our goal is to make fashion accessible to everyone, regardless of budget or location. We believe that fashion should be a right, not a privilege.
Services
At Steve Madden Canada, we offer a wide range of services to make your shopping experience seamless.
Shipping
Enjoy free standard shipping on orders over $50 within Canada, excluding the three territories (Northwest Territories, Nunavut, and Yukon). This promotion is valid for a limited time only and cannot be combined with any other offers. For further details, please visit our Shipping Policy page.
Returns
We accept returns of unworn merchandise within 30 days of delivery, with the original packaging and tags attached. Shipping charges are not refundable. Returns will be refunded to the original method of payment. Clearance items, bodysuits, earrings, masks, mask filters, and items marked as final sale are not eligible for returns or exchanges.
Payment Options
We offer a variety of payment options to make your shopping experience smooth and hassle-free. Pay online with your credit or debit card, or shop at one of our retail stores.
Sustainability
At Steve Madden Canada, we're committed to reducing our environmental footprint. We're working towards sustainability by implementing eco-friendly practices in our operations, reducing waste, and promoting sustainable materials.
Customer Service
Our customer service team is always available to assist you with any questions or concerns you may have. Contact us through our website, or visit one of our retail stores.
Join the SM Squad
Follow us on social media to stay up-to-date on the latest fashion trends, promotions, and new arrivals. Join the SM Squad and share your own fashion stories, using the hashtag #SMMaddenChallenge.
Get Exclusive Offers
Get exclusive offers and discounts by signing up for our email newsletter or following us on social media.
Customer Service Issues
Many customers have reported subpar customer service at this Steve Madden location. Robeena Rav, Mariam Tabar, Arsalan Ahmad, Mk, and B. Zzz all experienced problems with rude and unprofessional staff, including refusal to honor return policies and ignoring customer concerns. The manager was particularly criticized for being unfriendly and unhelpful.
Positive Experiences
On the other hand, Quiana Hastick, Michaela G., and Yienisha Abeyratne had positive experiences at this store. Quiana and Michaela both praised the friendly and professional staff, while Yienisha appreciated the helpful staff who helped her find a pair of shoes.
STORE QUALITY
The quality and style of shoes at this Steve Madden location were praised by Sabrina Paez-Parent, who mentioned that the shoes were great, even though the customer service was lacking.
Be the first to review Steve Madden.
Write a Review
