Elevate Your Vision with Compassionate Care
At First Optometry, we're committed to delivering exceptional eye care to every one of our patients. As a locally owned and operated optometry practice in St. Thomas, Ontario, we take pride in providing premium services that cater to the unique visual needs of each individual. Our mission is to provide quality optometric care that is instrumental to a lifetime of optimal ocular health in the St. Thomas community.
Our Practice
Our friendly and comprehensive eye exams include a personalized interview, non-invasive digital diagnostic imaging, and a commitment to delivering the best eye care we can. We take the time to answer all of your questions and address any concerns you may have. We're dedicated to providing compassionate care that considers the whole person, not just their eyes. Our practice is equipped with state-of-the-art technology, and our experienced optometrists, Dr. Stephanie Millar and her team, are committed to staying up-to-date with the latest advancements in optometry.
Our Services
We offer a wide range of services, including comprehensive eye exams for adults, seniors, and children, dry eye therapy, solutions for digital eye strain, and an extensive selection of stylish frames and lenses. We also provide specialty eye care services, such as myopia control, laser eye surgery consultations, and diabetic eye exams. In addition, we offer contact lens exams, fittings, and brands, as well as emergency eye care services. Our dry eye therapy and diagnostics are designed to help alleviate the symptoms of dry eye syndrome, and our dry eye aesthetics services can help improve the appearance of your eyes.
Our Goal
Our goal is to provide exceptional eye care that enhances the quality of life for our patients. We strive to build long-term relationships with our patients, and we're committed to helping them achieve optimal eye health and vision. We believe that everyone deserves to see their best, and we're dedicated to helping our patients achieve that goal.
Our Values
At First Optometry, we're guided by a set of values that reflect our commitment to excellence, compassion, and kindness. We believe in providing personalized care that addresses the unique needs of each patient, and we're dedicated to staying up-to-date with the latest advancements in optometry. We're a locally owned family business, and we're proud to serve the St. Thomas community with compassion and care.
Overall Experience
The reviews highlight a largely positive experience for customers visiting First Optometry, with many praising the friendly and helpful staff, particularly Dr. Steph and the optician Tanya. The office is described as clean and well-maintained, with a wide selection of frames available at affordable prices.
Customer Service
Many reviewers appreciated the exceptional customer service, with staff going above and beyond to accommodate their needs. This included fixing old glasses, repairing broken frames, and providing free services such as replacing nose pads.
Professionalism and Expertise
The optometrists and opticians at First Optometry are highly praised for their professionalism and expertise. Dr. Stephanie Millar is particularly mentioned for her informative and thorough approach, using high-end technology to explain procedures to patients.
Issues with Lenses
However, a few reviewers experienced issues with their lenses, including blurry vision and repairs not being successful. One reviewer had to visit another optometry place to get glasses that worked for them.
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