Delivering Roofing Excellence Over Generations
At Empire Roofing Corporation, we take pride in being a leading provider of commercial and industrial roofing services in Canada and the United States. With a rich history dating back to 1929, we have built a reputation for excellence, dedication, and commitment to our customers. Our team of skilled professionals is dedicated to delivering top-notch services that meet the unique needs of each client.
Our Story
Our story began over 90 years ago, when our founders recognized the importance of providing quality roofing services to businesses and industries. Since then, we have grown and evolved, while remaining committed to our core values of quality, care, and customer satisfaction. Today, we are proud to be a part of the Firestone Master Contractor Hall of Fame, a testament to our Hard work and dedication to our customers.
Services
At Empire Roofing Corporation, we offer a range of services designed to meet the specific needs of commercial and industrial clients. Our services include:
- Free 100 Point Inspection: We offer a comprehensive inspection of your roof to identify potential issues and provide recommendations for repair or replacement.
- Quality Assurance and Warranties: We stand behind the quality of our work and offer warranties on all of our services.
- Featured Projects: We have successfully completed numerous projects across Canada and the United States, from small to large-scale commercial and industrial roofing installations.
- Roof Repairs and Maintenance: Our experienced team is available 24/7 for emergency repairs and maintenance, ensuring that your roof is always protected and secure.
- Flat Roof Repair: We specialize in repairing and replacing flat roofs, and offer a 2-4 hour response time guarantee.
Safety and Training
At Empire Roofing Corporation, we take safety seriously. We invest heavily in training and providing our team members with the latest equipment and techniques to ensure that they are equipped to handle any situation that may arise. We are committed to providing a safe and healthy work environment for all of our employees, contractors, and customers.
Awards and Recognition
We are proud to have received numerous awards and recognition for our commitment to quality and customer satisfaction. Some of our notable awards include:
- Member of the Firestone Master Contractor Hall of Fame
- Recipient of multiple awards from the National Roofing Contractors Association (NRCA)
- Winner of the Ontario Construction Association's (OCA) Safety Award
Sustainability
At Empire Roofing Corporation, we are committed to protecting the environment. We specialize in installing sustainable roofing systems that minimize waste and reduce the carbon footprint of our clients' buildings. We are proud to be a part of the green building movement and are committed to reducing our impact on the environment.
Commercial and Industrial Roofing
We offer a range of commercial and industrial roofing services, including:
- New Roof Installations: We install new roofs that meet the specific needs of commercial and industrial clients.
- Roof Repairs and Maintenance: We offer 24/7 emergency repair and maintenance services for commercial and industrial clients.
- Flat Roof Repair: We specialize in repairing and replacing flat roofs.
Resources
We are committed to providing customers with the most up-to-date information on our services, products, and industry trends. Some of our resources include:
- Blog: Our blog is designed to keep customers informed about the latest industry trends, products, and services.
- Resources: We offer a range of resources, including whitepapers, brochures, and case studies.
- Careers: We are always looking for talented individuals to join our team. Check our careers page for available positions.
Get in Touch
We welcome the opportunity to discuss your commercial or industrial roofing needs with you. Please contact us at one of our convenient locations across Canada and the United States.
Services and Quality of Work
The majority of reviewers have had positive experiences with Merrifield Motors. They praise the company's professionalism, value for services, and high-quality workmanship. One reviewer, Rj Steel, specifically mentions the helpfulness of Mr. Nye in addressing their metal needs. Another reviewer, Green Rhino, appreciates the company's quick response and punctuality, as well as their reliability in following through on commitments. Glenn Phillips, an environmental services manager, also expresses satisfaction with the work performed at his facility, highlighting the on-site crew's friendly and respectful demeanor.
Customer Service and Communication
However, one reviewer, Skylar Mckay, has a drastically different experience. They claim to have almost been involved in a fatal accident on the 401, which was allegedly reported inaccurately by Merrifield Motors and the insurance company. Additionally, Skylar is still trying to resolve the issue and has been unable to get in touch with the fleet manager. This negative experience is a stark contrast to the positive feedback received by other reviewers, raising concerns about the company's customer service and communication.
Overall Satisfaction
Despite the mixed experiences, it's clear that Merrifield Motors has the capacity to deliver high-quality work and provide good customer service in many cases. However, the concerning incident described by Skylar Mckay raises red flags and may indicate a larger issue with the company's handling of conflicts and customer interactions.
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