Business Details
41 Years
experience
Emergency
services
Trusted Towing & Recovery Services in Kelowna
Marios Towing Ltd. has been a trusted leader in the towing and recovery industry since 1985, serving British Columbia with unmatched expertise and dedication. Founded by Mario and Darlene Moretto, our family-owned business combines over 70 years of industry experience with a commitment to innovation and community engagement. With locations across the Okanagan, Kamloops, Prince George, and beyond, we operate the largest towing fleet in the province, ensuring rapid response to over 30,000 annual service calls.Our team of 108 professionals, including Wreckmaster-certified operators, delivers 24/7 emergency roadside assistance, heavy-duty recovery, and specialized transport solutions. Recognized for environmental stewardship, we pioneered Canada's first hybrid tow truck and maintain rigorous safety standards through WorkSafeBC's PACE program. Our partnerships with ICBC, Ram Environmental Response, and local communities underscore our dedication to excellence, sustainability, and customer satisfaction.
Services
Towing
Heavy Towing
Recovery
Trailer Service
Emergency Response
Lockouts
Equipment Moves
Parking Enforcement
Environmental Emergency Response
Specialty Vehicle Service
Details
- Year established: 1985
Highlights and features
- We have over 30 years of experience in the towing industry.
- We operate the largest towing fleet in British Columbia.
- Our team receives Wreckmaster training for professional recovery services.
- We are committed to environmental sustainability with hybrid tow trucks.
- We provide 24/7 emergency roadside assistance.
Associations and certifications
- WorkSafeBC PACE Program
- Wreckmaster
What people say
Quick and helpful service
Professional and kind
Affordable rates
Friendly dispatchers
Reliable assistance
Services
Heavy Duty Towing
Marios Towing operates the largest heavy-duty towing fleet in British Columbia, equipped to handle tractor-trailers, buses, and commercial vehicles. Our specialized wreckers and trailers ensure efficient recovery and transport, even for oversized or damaged units. With rapid response capabilities and industry-leading equipment, we minimize downtime for clients across Western Canada.
Environmental Emergency Response
Certified by ICBC as Complex Recovery Specialists, we manage hazardous material spills and environmental emergencies. Partnering with Ram Environmental Response, our trained teams handle MVA-related spills and decontamination. Advanced protocols and specialized equipment ensure compliance with safety and environmental regulations during critical incidents.
Specialty Vehicle Service
Our low-load-angle deck trucks safely transport lowered vehicles, AWD cars, and high-end automobiles. Designed to prevent damage, this equipment caters to luxury and specialty vehicle owners. The service combines technical expertise with care for vehicles requiring extra handling precautions.
Equipment Moves
We move construction machinery, forklifts, excavators, and industrial equipment using specialized deck trucks and trailers. Our operators handle complex logistics for commercial clients, ensuring safe transport of heavy machinery to and from job sites across British Columbia.
24/7 Emergency Roadside Assistance
Available 24 hours daily, our dispatch team coordinates rapid response for lockouts, flat tires, jump starts, and vehicle breakdowns. With over 100 fleet units and trained operators, we provide immediate solutions to minimize roadside disruptions for drivers in emergency situations.
People
Nicholas Moretto
General Manager
Nicholas Moretto oversees Marios Towing's operations, leveraging his UBC Okanagan business degree and hands-on experience from driving to dispatch roles. He ensures customer service excellence and financial stability while continuing the family legacy in the towing industry.
Kevin Blucke
Chief Financial Officer
With over 30 years in accounting, Kevin Blucke manages financial and legal operations for the Mario's Towing Group. His CPA, CMA, and Australian CPA credentials support strategic growth and fiscal responsibility across the company's divisions.
Chad Bigattini
Human Resources Manager
Chad Bigattini brings 15 years of WorkSafeBC experience to Marios Towing, leading HR and safety initiatives. His expertise helped secure the company's inclusion in WorkSafeBC's PACE Safety Program, emphasizing workplace safety and compliance.
Craig Butts
Sales Manager
Craig Butts drives sales success through personalized customer relationships built over decades in the automotive industry. His focus on client satisfaction and tailored solutions has cultivated a loyal customer base for Marios Towing.
Bhuban Khasnavis
Senior Accountant
Bhuban Khasnavis manages accounting and payroll with an MBA in Marketing & IT and experience across diverse industries. His financial expertise ensures accurate reporting and supports operational efficiency for Marios Towing's expanding operations.
Questions
Do you offer 24/7 towing services?
Yes, our dispatch team operates 24 hours a day, 7 days a week, 365 days a year for emergency roadside assistance.
What areas do you serve?
We serve British Columbia's Interior, Okanagan, Kamloops, Prince George, and Western Canada with rapid response times.
Are your employees trained or licensed?
All operators are Wreckmaster-certified, undergo annual RCMP background checks, and receive specialized training in recovery and safety protocols.
How can I track my tow truck?
Our mobile app provides real-time tracking updates for dispatched vehicles, ensuring transparency during roadside assistance.
What payment methods do you accept?
We support secure in-app payments and work with all insurance companies for expedited billing and claims processing.
