Business Details
43 Years
experience
Your Trusted Destination for Luxury Women's Fashion & Personalized Styling Services
Hangar 9 is a Canadian fashion boutique with a 40-year legacy, recognized for its trusted retail presence and community impact. Founded in 1983 as Fisher & Co. and rebranded in 2014, we remain family-owned and female-led. Our expertise lies in personalized styling services, including personal shopping, trunk shows, and wardrobe planning, supported by a team of experienced stylists. We pride ourselves on curating high-end designer collections and fostering relationships with independent brands. Our innovative [H9] + 9 = 36 formula empowers clients to create 36 outfits from nine essential pieces, emphasizing sustainability and versatility.Recognized with awards such as the Business Integrity Award (2016) and eCommerce Business of the Year (2022), we operate boutiques in London and Toronto, offering both in-store and virtual services. Our commitment to client satisfaction is reflected in testimonials highlighting exceptional service, tailored styling, and a welcoming environment that transcends traditional retail.
Services
Personal Styling
Closet Editing
Travel Packing
Trunk Shows
Wardrobe Planning
Virtual Consultations
Seasonal Collections
Designer Collaborations
Gift Services
Sustainable Fashion
Details
- Year established: 1983
Highlights and features
- We offer 40+ years of expertise in luxury retail and personalized styling.
- Our [H9] + 9 = 36 formula creates versatile wardrobes from essential pieces.
- Award-winning service recognized as Best Place to Work (2022) and eCommerce Business of the Year (2022).
- Family-owned business with a focus on community and client relationships.
- Access to exclusive trunk shows and curated collections from independent designers.
What people say
World-class service
Transformative wardrobe planning
Exceptional personal attention
Exclusive designer access
Sustainable fashion approach
Services
Personal Styling
Elevate your personal brand with our [H9] + 9 = 36 formula, creating 36 outfits from nine essential pieces. Our stylists offer complimentary in-store or virtual appointments, focusing on your lifestyle and budget. Clients receive tailored recommendations and access to exclusive designer collections, ensuring a cohesive, versatile wardrobe that reflects individual style.
Closet Editing
Transform your closet with our professional editing service, starting at $315 + tax. We declutter by categorizing items into keep/donate/alter piles, then create a customized action plan and style guide. This 90-minute service includes tips for sustainable fashion and helps clients dress efficiently, with optional in-home or virtual follow-ups available.
Trunk Shows
Access exclusive previews of upcoming designer collections through seasonal trunk shows. Clients can order pieces at 50% deposit, with full payment due upon delivery. Our stylists help curate selections tailored to your preferences, offering early access to limited-edition items and the chance to influence future designer collections through direct feedback.
Travel Packing
Simplify travel preparation with our expert packing service, priced at $315 + tax. We create capsule wardrobes for trips, ensuring versatility across occasions while adhering to baggage restrictions. The 90-minute session includes outfit planning, garment organization, and styling tips to maximize your existing wardrobe for travel needs.
Virtual Consultations
Access personalized styling services remotely through virtual appointments. Clients receive wardrobe advice, product recommendations, and styling tips via video call, with options for follow-up sessions. This service maintains our signature attention to detail while offering flexibility for clients outside our physical locations.
People
Jo-Ann Fisher
Founder & Principal
With over 40 years in retail, Jo-Ann pioneered the [H9] + 9 = 36 formula. Known for her visionary approach, she focuses on making shopping fun while saving clients time and money through strategic wardrobe planning.
Denise MacDonald
CFO
Joining the business after business school, Denise expanded operations to Toronto. She manages financial strategy while maintaining the boutique's commitment to personalized service and community engagement.
Lisa Ferguson
COO & Lead Stylist | H9 London
With 40+ years in luxury retail, Lisa leads London operations. Her expertise in color theory and styling helps clients build cohesive wardrobes, emphasizing pieces that complement individual aesthetics.
Rachael Fisher-Doak
COO & Lead Stylist | H9 Toronto
Starting her career in a makeshift office at age five, Rachael built Toronto's studio through referrals. As lead buyer, she curates collections that balance trend-forward pieces with timeless staples.
Louisa
Stylist
A Toronto team member since 2015, Louisa combines bold personal style with professional expertise. She specializes in helping clients develop wardrobes that reflect their unique personalities while maintaining practical versatility.
Questions
What is Hangar9's [H9] + 9 = 36 formula?
Our proprietary method helps clients create 36 outfits from nine essential pieces, focusing on versatility and sustainability while aligning with individual style and lifestyle needs.
Do you offer virtual styling services?
Yes, we provide virtual consultations for wardrobe planning, closet editing, and travel packing, maintaining the same personalized attention as in-store appointments.
What are your trunk show policies?
Trunk show orders require 50% deposit, with full payment due upon delivery. Clients receive store credit for changes, and items are subject to delivery timelines outside standard policies.
How do returns work for online purchases?
We accept returns within 10 days for full-price items. Sale items receive store credit only. Return shipping is free, and in-store returns are available at both London and Toronto locations.
Do you provide closet editing services outside London and Toronto?
Yes, we offer virtual closet editing nationwide and in-home services within 20km of our stores. Appointments outside this radius may incur travel fees.
What payment methods do you accept?
We accept Visa, Mastercard, Amex, and Hangar9 gift cards for all purchases, with flexible payment options for styling services and trunk show orders.
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