Satisfaction, wall to wall!
At Sacwal Flooring Centres, we're proud to be a family-owned and operated business that has been serving South Western Ontario communities for over 35 years. Since opening our first store in Chatham in April 1978, we have expanded to three convenient locations in Sarnia, London, and Chatham, making it easy for our customers to find the perfect flooring solution for their homes.
Our story began with a simple commitment to providing exceptional customer service, high-quality products, and expert installation. Today, we're proud to have built a reputation as one of the most trusted flooring centres in the region. Our spacious showrooms offer a vast selection of brand-name manufacturers, featuring a wide range of colours, textures, and styles to suit every taste and budget.
Our Services
At Sacwal Flooring Centres, we understand that finding the right flooring can be a daunting task. That's why we offer a comprehensive range of services designed to make the process as smooth and stress-free as possible. From our professional flooring installers to our in-house design consultants, we have the expertise and knowledge to help you every step of the way.
Our services include:
- Professional flooring installation
- In-home flooring estimates
- Design consultations
- Product selection and advice
- And more!
What Sets Us Apart
At Sacwal Flooring Centres, we're committed to delivering exceptional customer service and unparalleled quality. Here's what sets us apart:
- Helpful staff who are dedicated to finding the perfect flooring solution for you
- The highest quality products from leading manufacturers
- Unmatched expertise and knowledge in the flooring industry
- A largest selection of in-stock flooring products in the area
- And a satisfaction guarantee that ensures you're completely happy with your new floors
Get Inspired
Looking for inspiration for your next flooring project? Browse our beautiful flooring galleries to get started. With countless colours, textures, and styles to choose from, you're sure to find the perfect fit for your home. Whether you're looking for hardwood, laminate, carpet, tile, or luxury vinyl, we have the perfect solution for you. Request a consultation with one of our skilled project specialists today and let us help you choose the right flooring style for your home!
Overall Experience
The reviews suggest a mixed bag of experiences with Sacwal. While some customers had excellent experiences with the company, others faced issues with customer service, delivery, and installation.
Positive Aspects
- Friendly and helpful sales staff, with some salespeople going above and beyond to ensure customer satisfaction
- Excellent installation services, with installers doing a great job with challenging projects
- Good product selection, with some customers appreciating the Canadian products offered
- Locally owned and operated, which is a plus for some customers
Negative Aspects
- Poor customer service, with some customers facing difficulties with returns, deliveries, and communication
- Issues with measurement and ordering, leading to delays and inconvenience for customers
- Blaming customers for mistakes made by the company
- Delays in delivery and installation, causing frustration for customers
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