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At Monastery Hotel's luxurious spa, we're dedicated to providing an unparalleled relaxation experience that rejuvenates the body, mind, and spirit. Our mission is to create a serene oasis where guests can escape the stresses of everyday life and indulge in a world of beauty, relaxation, and rejuvenation.
Our Story
Our story began with a passion for wellness and a commitment to providing exceptional service. We've curated a team of highly skilled therapists and estheticians who are dedicated to tailoring each treatment to meet the unique needs of every guest. From the moment you step into our tranquil atmosphere, you'll be enveloped in comfort and serenity.
Our Facilities
Our spa facilities are designed to transport you to a state of deep relaxation. Our luxurious treatment rooms, soothing ambiance, and state-of-the-art equipment ensure that every moment of your visit is a rejuvenating experience. Whether you're seeking a quick escape or a full-day retreat, our facilities are the perfect setting for relaxation and rejuvenation.
Our Services
We offer a comprehensive range of spa services, carefully crafted to cater to various needs and preferences. Our skilled therapists and estheticians specialize in an array of treatments, including massage therapy, acupuncture, facial rejuvenation, reflexology, cupping therapy, and more. Our medispa services include microneedling, bioMedika treatments, cosmetic teeth whitening, electrolysis facials, carboxy CO2 therapy, and laser treatments. Whether you're seeking relaxation, rejuvenation, or advanced skincare, our services are designed to leave you feeling refreshed, renewed, and revitalized.
Meet Our Team
Our team of highly trained therapists and estheticians are dedicated to providing exceptional service and ensuring that every guest feels welcome, relaxed, and rejuvenated. Our team's expertise, combined with our luxurious facilities and exceptional service, guarantees an unforgettable experience that will leave you coming back for more.
Services and Amenities
The reviews touch on the services and amenities offered by the hotel and spa. While some reviewers have had positive experiences, others have been disappointed. Dawn Cutler-Stuckey gave 4 stars, stating that the services were "ok" but not as good as expected given the fancy location. On the other hand, Sean Philpott and Marion Sheppard both gave 5-star ratings, praising the friendly staff and excellent experience. Shannon Pardy and Anthony William also gave high marks, with Shannon specifically mentioning the excellent massage and ambiance.
Booking and Customer Service
There are mixed reviews regarding booking and customer service. Patricia Cullen and Dana Brewer both had negative experiences, with Patricia feeling ripped off and Dana being treated poorly by the manager. Kim Stockley was also disappointed, as she had purchased certificates in the past but they were no longer valid. On the other hand, Wanderer had a positive experience, mentioning that the staff were helpful in checking them in and providing recommendations.
Facilities and Room Quality
The reviews also touch on the quality of the facilities and rooms. Sean Philpott praised the hotel rooms, mentioning that they were top-notch and had an in-room hot tub. Marion Sheppard also complimented the room, stating that it was clean, modern, and comfortable. Kristen Fitzpatrick had a more disappointing experience, mentioning that the linens were poor quality and the massage was only okay.
Overall Experience
Despite some positives, there are more negatives in this regard. Patricia Cullen and Dana Brewer both stated that they will not be returning, citing poor service and disappointment. Kim Stockley cancelled her plans due to the expiring certificates. On the other hand, some reviewers, such as Shannon Pardy and Anthony William, mentioned that they would definitely recommend the hotel and spa.
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