At Mr. Appliance, we understand the importance of having reliable and efficient appliances in your home. That's why we're dedicated to providing top-notch appliance repair services to residential and commercial customers across Canada. Our team of bonded and insured professionals is committed to delivering exceptional service, ensuring that your appliances are running smoothly and efficiently.
Our Values
We pride ourselves on our strong values, which are centered around providing exceptional service, building trust with our customers, and fostering a positive work environment for our team members. We believe that by living these values, we can create a better experience for everyone involved.
Our Approach
Our approach to appliance repair is simple yet effective. We offer scheduled appointment times, upfront pricing, and a wellness program to ensure that you're always aware of what's happening with your appliances. Our technicians are qualified experts who are dedicated to providing prompt and courteous service. We understand that your time is valuable, and we strive to minimize disruptions to your daily routine.
Our Services
We offer a wide range of appliance repair services, including refrigerator repair, stove top and oven repair, washer and dryer repair, and much more. Our expert technicians can diagnose and fix any issue with your appliances, ensuring that they're running efficiently and safely. We also offer routine maintenance services to help prevent breakdowns and extend the lifespan of your appliances.
Brands We Service
We're proud to service a wide range of appliance brands, including popular names like Whirlpool, LG, Samsung, and Maytag. Our technicians are trained to repair and maintain all types of appliances, so you can trust that your equipment is in good hands.
Our Commitment
At Mr. Appliance, we're committed to providing exceptional service that exceeds your expectations. We stand behind our work with a workmanship and parts warranty, ensuring that you're protected in the unlikely event that something goes wrong. We're also proud to offer The Neighbourly Done Right Promise, which guarantees that we'll get the job done right, on time, and to your satisfaction.
Testimonials
Don't just take our word for it! Our customers rave about our service, praising our technicians for their expertise, courtesy, and professionalism. Read our testimonials to see what our customers have to say about their experience with Mr. Appliance.
Expert Tips
We're passionate about sharing our knowledge with our customers, and that's why we offer expert tips and advice on appliance care, energy-saving tips, and more. Our blog is packed with helpful resources to help you get the most out of your appliances and keep them running smoothly.
A Neighbourly Company
We're proud to be part of the Neighbourly family of home service brands, which includes other trusted names like Mr. Rooter, Mr. Electric, and more. As a Neighbourly company, we're committed to providing exceptional service that meets the high standards of our network.
Complaints and Disparage
Some reviewers expressed their dissatisfaction with the services provided by Mr. Appliance. MisterR Pak gave a 1-star review, stating that the company charged $150 for a diagnosis that ultimately resolved itself, and the repairman was unprofessional and lied about his expertise. Kalim Khogiani-Nguyen also gave a 1-star review, citing poor communication, unprofessional work, and a lack of clarity on fees.
Positive Experiences
On the other hand, many reviewers shared positive experiences with Mr. Appliance. Alex Maack gave a 5-star review, praising the technician Moe's professionalism and knowledge. Elizabeth Gaynor and Elizabeth Bergman also gave 5-star reviews, commending the company for their efficiency and excellent service. Bobby Benedetto, Randi Herman, Lynne Sutcliffe, and Ralph H. all gave 5-star reviews, highlighting the technicians' knowledge, professionalism, and courtesy.
Mixed Experiences
A few reviewers had mixed experiences with the company. Joseph LaBarbera gave a 4-star review, citing a good diagnostic and explanation from the technician, but the installation of the part was still pending. Marjorie Fine gave a 4-star review, praising the technician's work but expressing frustration with the lack of communication and a missed phone call.
Technical Issues
Some reviewers experienced issues with the company's technical capabilities. Ivan X. gave a 1-star review, stating that the company took multiple attempts to fix his dishwasher, and the technicians were often late.
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