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We are in this together, dedicated to helping brands grow

Welcome to NRI, a premier third-party logistics service provider specializing in the fulfillment of premium apparel, footwear, accessories, and select goods throughout North America. Since 1997, we have been dedicated to helping brands grow by providing innovative and custom solutions, technology, and talent. Our clients are at the core of everything we do, and we work hard to cultivate wins for their brands. With a network of over 18 distribution centers across the USA and Canada, we allow brands to fulfill demand on time, every time.

Our Services

At NRI, we offer a wide range of services tailored to your needs, including:

  • Ecommerce Fulfillment: We offer fast and accurate ecommerce fulfillment services, ensuring your customers receive their orders on time. Our integrated technology allows for real-time inventory management, order tracking, and shipping updates.
  • Wholesale and Retail Fulfillment: We provide wholesale and retail fulfillment services to ensure your products are delivered to your customers or retailers on time. Our team handles all aspects of the fulfillment process, from receiving and storing your products to picking, packing, and shipping.
  • Returns, Warranty & Repairs: We handle all returns, warranty, and repair requests, ensuring your brand promise is delivered. Our team works to streamline the returns process and provide quick turnaround times for repairs and warranty claims.
  • Additional Value-Add Solutions: We offer a host of additional value-add solutions, including kitting and assembly, custom packaging, and specialized labeling. Our team works with you to provide customized solutions that meet your unique needs.

Why Choose NRI?

At NRI, we pride ourselves on our dedication to our clients, our extensive consulting background, and our tailored solutions. Our values drive every action, creating remarkable outcomes for our clients. We are committed to helping balance short-term goals with long-term visions, guiding your journey to success. Our dedicated client experience team becomes experts on your brand and works with your team to connect with ours. Our account management teams work to streamline operations between departments, ensuring a seamless experience for both you and your customers.

Our clients trust us to deliver their products on time, every time. Don't just take our word for it; here's what some of our clients have to say:

"NRI has been a great partner for Skullcandy Canada for many years. With thousands of shipments a year, they perform daily with great efficiency, communication, and professionalism." - Jay Overman, Sales Operations Manager, Skullcandy Canada

"NRI's 'we are in this together' attitude and service have made these trying times more reassuring and productive." - Jim Huether, CEO, Hyperice Inc.

"We have been working with NRI for over five years now and they have been a dependable and trustworthy company that has helped us seamlessly navigate US distribution." - Libby Bickley, Logistics Manager, Spell & The Gypsy Collective

Reviews
Positive: Positive comments highlight the warmth and hospitality of the company, the skills developed, and the respect shown to some employees.
Negative: Negative comments focus on the management style, particularly the manager's micro-management and lack of respect for employees, limited opportunities for growth, and unfair treatment.

Summary of Reviews

The reviews are mixed, with a focus on management and employee experiences. Some highlight positive aspects like the warmth and hospitality of the company, while others express dissatisfaction with the management style and opportunities for growth.

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