Business Details
34 Years
experience
Emergency
services
Your Trusted Partner for Home Health Care Solutions
Closing the Gap Healthcare is a team-driven organization dedicated to empowering Canadians of all ages to heal, thrive, and live their best lives. Our holistic, team-based approach integrates flexible home and community care models, prioritizing personalized care plans tailored to diverse client needs. Founded in 1992 by Connie Clerici, we have built a reputation for excellence through a commitment to inclusion, diversity, equity, and anti-discrimination (I.D.E.A.) principles. Our multidisciplinary teams of regulated health professionals deliver services ranging from physiotherapy and occupational therapy to dietetics and social work, ensuring comprehensive care that adapts to evolving client requirements.With a focus on collaboration, continuous learning, and innovation, we maintain partnerships with hospitals, universities, and community organizations to bridge gaps in healthcare delivery. Our accreditation by Accreditation Canada with exemplary standing underscores our dedication to quality, safety, and client-centered outcomes. By fostering a culture of trust and open communication, we ensure caregivers and clients work together to achieve collective goals, providing care with a unique human touch.
Services
Physiotherapy
Occupational Therapy
Speech-Language Pathology
Dietetics
Social Work
Nursing
Personal Support
Home Support
Pediatric Care
Chronic Disease Management
Details
- Year established: 1992
Highlights and features
- We utilize a holistic, team-based approach to personalized care.
- Our services are delivered by regulated health professionals with clinical expertise.
- We prioritize client-centered care through collaboration and open communication.
- We hold exemplary accreditation from Accreditation Canada for quality standards.
- We offer 24/7 availability for critical home support and personal care services.
Associations and certifications
- Accreditation Canada
What people say
Recover quickly
Get her life back to normal
Exceptional client care
Human touch
Team-based approach
Services
Physiotherapy
Our registered physiotherapists specialize in pain management and mobility restoration through personalized treatment plans. Using hands-on techniques and evidence-based practices, we address acute injuries, chronic conditions, and post-surgical recovery. Clients benefit from one-on-one sessions focused on improving joint mobility, strength, and functional independence, with services available in-clinic and at home across Ontario and Nova Scotia.
Occupational Therapy
Occupational therapists help clients regain independence in daily activities through customized interventions. Services include home safety assessments, adaptive equipment training, and fine motor skill development for children and adults. Our team addresses physical, cognitive, and emotional barriers to ensure clients can participate fully in work, self-care, and leisure activities within their communities.
Speech-Language Pathology
Specialized care for speech, language, and swallowing disorders across all ages. Our pathologists provide AAC device training, dysphagia management, and literacy support, combining clinical expertise with family-centered education. Services address conditions like autism, neurological impairments, and developmental delays to enhance communication and eating safety in home and community settings.
Dietetics
Registered dietitians offer tailored nutrition plans for medical conditions, allergies, and wellness goals. From pediatric feeding challenges to chronic disease management, we provide dietary counseling, supplement recommendations, and community resource referrals. Our evidence-based approach ensures clients receive practical guidance to optimize health through proper nutrition and safe eating practices.
Personal Support
24/7 personal support workers assist with daily living activities, including hygiene, mobility, and light housekeeping. Designed for long-term care or temporary needs, our services enable clients to maintain independence at home. Caregivers receive ongoing training to ensure safety, dignity, and compliance with individualized care plans developed in collaboration with healthcare professionals.
People
Steve Paraskevopoulos
Senior Vice President ParaMed
With 25+ years in healthcare leadership, Steve drives organizational transformation through technology and client-focused strategies. His expertise spans senior living, life sciences, and telecom industries, emphasizing team culture and operational excellence.
Lindsey Crawford
Vice President, Operations
Lindsey specializes in regional health system integration, with a doctorate in rehabilitation leadership. She focuses on creating client-centered care models for home and community services through cross-sector partnerships and implementation science.
Yiannis Soumalias
Vice President, Partnerships
A healthcare innovation leader, Yiannis combines business development and operational expertise to enhance care delivery sustainability. He holds an MBA from Ivey School of Business and drives strategic growth initiatives across Canada.
Klodiana Djawadi
Vice President, Finance
With 15+ years in healthcare finance, Klodiana specializes in strategic growth and organizational sustainability. A CPA and MBA holder, she ensures financial practices align with patient care priorities and long-term operational goals.
Angela Brunet
Director, Client Services
A 32-year homecare veteran, Angela leads client services with expertise in clinical operations and leadership development. Her focus on safe, person-centered homecare solutions stems from direct experience as an occupational therapist across pediatric and geriatric populations.
Questions
What home healthcare services does Closing the Gap offer?
We provide physiotherapy, occupational therapy, speech-language pathology, dietetics, nursing, and personal support services in home and community settings.
Are your healthcare professionals regulated?
Yes, all our practitioners are registered with their respective provincial regulatory colleges, including physiotherapists, dietitians, and nurses.
Do you offer 24/7 emergency care services?
Our personal support workers provide 24/7 assistance for critical home care needs, ensuring continuous support for clients requiring round-the-clock care.
Which regions do you serve?
We operate across Ontario and Nova Scotia with 14 clinics and 11 home care offices, offering both in-clinic and in-home service options.
How do you ensure care quality?
We maintain Accreditation Canada's exemplary standing through evidence-based practices, continuous staff training, and client feedback systems to monitor outcomes.
Can I request specific healthcare providers?
While we prioritize team-based care, we consider client preferences for provider assignments and work to accommodate requests when possible.
