Our Vision and Values
Closing the Gap Healthcare is built on a deep-seated commitment to quality care and compassionate support. We understand that healthcare is more than just medical interventions. It's about empowering individuals to take charge of their well-being and thrive.
Our vision is to provide healthcare services that enable people to live their best lives, focusing on tangible outcomes. We are guided by core values that ensure exceptional patient experiences, equity, and a human-centered approach to care.
Our Expertise
We offer a comprehensive range of services to support individuals across various stages of life and with diverse needs. Our team of experienced professionals provide:
Home Care and Personal Support
- Skilled nursing care and support in the comfort of home
- Assistance with daily activities and personal care
- Compassionate companionship and emotional support
Health and Rehabilitation
- Physiotherapy for pain management, injury rehabilitation and mobility restoration
- Occupational Therapy to improve fine and gross motor skills
- Speech-language Pathology for communication and swallowing disorders
- Dietetics for personalized nutrition guidance and weight management
Specialized Support
- Motor Vehicle Accident Therapy for rehabilitation and injury management
- Pelvic Physiotherapy for women's health issues
- Virtual Care for convenient and accessible healthcare from anywhere
A Team Made for Caring
Our team is our greatest strength. We are comprised of passionate and compassionate individuals who are dedicated to providing client-centered care. We foster a collaborative and supportive work environment based on trust, ongoing learning, and open communication. Our adaptable and resilient team consistently delivers exceptional care with a special human touch.
Our Commitment to Equity and Inclusion
Closing the Gap Healthcare is committed to fostering an inclusive environment that respects and embraces diversity. We believe in providing equitable access to quality healthcare regardless of age, gender, ethnicity, sexual orientation, or ability. We actively work to address systemic barriers and create a welcoming space for all.
Negative Experiences at the Wound Care Clinic
Stuart Cornford, a patient, had a disappointing experience at the wound care clinic due to a bacterial infection in his ankle. The clinic's inconsistent supply of wound care products and constantly changing recommendations led to the wound remaining open for a year. Cornford was advised to expose the wound to air and apply pressure, which caused pain, swelling, and difficulties with footwear. He eventually took matters into his own hands, reading medical journals and using alternative methods that are now helping the wound heal slowly. The clinic's lack of consistency and unprofessionalism, including a clinic that was still listed three months after its closure, has left a negative impression on Cornford.
B. H., another patient, also had a poor experience with the clinic. They described the staff as unprofessional, citing last-minute cancellations by the nurse and incorrect appointment times. As a result, B. H. would recommend seeking wound care services elsewhere.
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