Let us handle the dirty work!
At Complete Door Services Ltd., we have been providing top-quality door solutions to our customers for over two decades. Founded in 1995 by Gary De Roche, our mission is to deliver exceptional services and products that meet the unique needs of our clients. With years of experience and a deep understanding of the industry, we strive to develop long-term relationships with our customers by providing reliable, efficient, and cost-effective solutions.
Our Services
At Complete Door Services Ltd., we offer a wide range of door solutions that cater to various industries and applications. From residential overhead doors to commercial and industrial requirements, we have the expertise and products to meet your specific needs. Our services include:
Overhead Doors
- Industrial Overhead Doors: We provide a wide selection of industrial overhead doors, including multi-leaf, sectional doors, rolling steel, rapid roll, high-speed, bi-fold, and hangar doors.
- Commercial Overhead Doors: Our commercial overhead doors range from overhead sectional, thermal, full-view, polydoor, and rolling doors, ensuring excellent quality, strength, durability, and security for your business.
- Residential Overhead Doors: We offer a selection of quality residential overhead doors from leading manufacturers, featuring solid construction, quality finishes, rich color palettes, and custom options.
Man Doors
- Industrial Man Doors: We provide a wide range of industrial man doors, including plant doors, heavy-duty hollow metal, specialized hardware, security applications, industrial safety lights, and access doors.
- Commercial Man Doors: Our commercial man doors include hollow metal or fire-labeled commercial slab doors, solid core, acoustic, or insulated doors, as well as specialized hardware, door closers, and more.
Rolling and Sliding Grilles
- Sliding Grilles: Our sliding grilles and shutters offer a wide selection of styles and security requirements, including security grilles, decorative grilles, and more.
- Aluminum Storefronts: Our sliding grilles and security grilles can be customized to suit your particular style and security requirements.
Barrier Free Access
- We offer specialized solutions for creating accessible sites for customers and employees, including wheelchair accessibility solutions, push-button stations, motion detectors, and more.
Operators
- Industrial Operators: We understand the importance of reliability, strength, and durability for commercial and industrial operators. Our expertise guarantees the highest level of attention to your particular door and operating system.
- Commercial Operators: Our commercial door operators feature a wide selection of options, including trolley-style, jackshaft, sliding, hoist, and high-cycle operators, ensuring consistency and efficiency for your business.
At Complete Door Services Ltd., we pride ourselves on providing exceptional service, quality products, and timely delivery. Our goal is to develop long-term relationships with our customers, ensuring that their door needs are met with the highest level of expertise and dedication.
Company Overview
The company has received multiple negative reviews from customers who have had poor experiences with their services.
Customer Service Issues
The majority of customers have complained about the company's customer service, citing rude and unprofessional behavior from the office staff and technicians. Many have reported being yelled at, dismissed, or ignored when trying to address concerns or issues with their repairs.
Repair Issues
Several customers have reported issues with the quality of the repairs, including malfunctioning doors, incomplete work, and excessive pricing. One customer was charged $400 for a 20-minute repair job.
Quoting and Billing Issues
Some customers have reported issues with quoting and billing, including being charged for travel time without being informed beforehand, and being given unreasonable prices for repairs.
Positive Experiences
On the other hand, two customers have reported positive experiences with the company, praising their top-notch service, friendly staff, and fair pricing.

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