Providing personalized service to exceed all expectations
Action Door Service Inc. has been providing exceptional door solutions to commercial, institutional, and industrial clients across Vancouver Island for over 30 years. As a locally-owned and operated business, we take pride in offering personalized service, reliable products, and expert installation and maintenance.
Our Expertise
We specialize in:
Swing Doors
- Installation, repair, and maintenance of all types of swing doors.
- Expertise in high-traffic and heavy-duty door systems.
Sliding Doors
- Comprehensive service for sliding doors of all makes and models.
- Installation of automated sliding doors for increased accessibility and convenience.
Revolving Doors
- Installation, maintenance, and repairs for high-quality revolving doors.
- We are authorized distributors of Horton Automatics, a leading manufacturer of revolving door systems.
Additional Services
- Installation and maintenance of service windows.
- Consulting on accessibility and door selection.
- Emergency repair services available.
Our Commitment
Our dedicated team of technicians is certified by the Association for the Advancement of Door Manufacturers (AADM) and is equipped to handle all aspects of door installation, repair, and maintenance. We prioritize:
- Quality: We use only the highest quality products and materials.
- Customer Service: We value clear communication, responsiveness, and personalized attention.
- Efficiency: We strive to complete projects on time and within budget.
Get in Touch
For reliable and professional door solutions across Vancouver Island, trust Action Door Service Inc. Contact us today for a free consultation and discover how we can enhance the functionality and aesthetics of your entryways.
Overall Experience
Reviews suggest that there are issues with the company's customer service, with some customers experiencing delays, unresponsiveness, and uninterested representatives.
Product Quality and Delivery
Some customers have reported receiving the wrong products, which has led to further delays. In one case, commercial doors were ordered six months prior, but the correct doors still haven't arrived.
Communication
A common theme among negative reviews is the lack of communication from the company. Customers have reported that calls and emails go unanswered, leaving them frustrated and unsure about the status of their orders.
Positive Experiences
On the other hand, one customer has expressed satisfaction with the level of service and turnaround time, stating that they were "very pleased" with their experience.
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