If you want it done right, call Red & White!
Our Story
Balcaen and Sons Plumbing, Heating, and Air Conditioning is a family-owned and operated business that has been serving the Winnipeg community for over 85 years. Founded by Jack and Kay Balcaen, the company began as a small operation out of a two-storey house on a mud road. Since then, the business has grown and evolved, but our commitment to providing top-notch service and building strong relationships with our customers has remained unchanged. Over the years, we have worked tirelessly to establish ourselves as the go-to plumbing, heating, and air conditioning service in Winnipeg, and we continue to pride ourselves on being prompt, friendly, and customer-focused.
Our Services
At Balcaen and Sons, we understand that every home and business is unique, and that is why we offer a wide range of services to meet your specific needs. Whether you need emergency repairs, routine maintenance, or new installations, our licensed and certified technicians are equipped to handle the job with ease. Our services include:
Heating and Furnace Installation
Are you in need of a new furnace installation? Our team can help you find the perfect heat pump or furnace for your home or business. From Luxaire and John Wood to Lennox, we offer a range of quality products that are designed to provide maximum comfort and energy efficiency.
Air Conditioning Installation
Stay cool and comfortable all year round with our air conditioning solutions. Our technicians can install central and ductless A/C systems that are tailored to your specific needs.
Plumbing Services
From leaky faucets to complete plumbing system installations, our experienced plumbers are equipped to handle it all. Whether you need drain cleaning, water heater installation, or boiler service, we are here to help.
Commercial Plumbing
In addition to residential services, we also offer comprehensive commercial plumbing solutions for businesses of all sizes. Our team can handle everything from pipe repairs to new construction projects.
Boiler Installation
Need a new boiler? Our team can help you choose the right boiler for your home or business, and install it with ease.
Water Heater Installation
Stay warm and comfortable with our water heater installation services. We offer a range of water heaters, including tank and tankless models, to suit your specific needs.
Indoor Air Quality
Keep your indoor air clean and fresh with our indoor air quality solutions. Our team can help you choose the right air purification systems for your home or business.
Commercial New Home Installations
We also offer new home installations for commercial properties, ensuring that your new building is equipped with the best possible plumbing, heating, and air conditioning systems.
Why Choose Us
At Balcaen and Sons, we pride ourselves on being a family-owned and operated business that has been serving the Winnipeg community for over 85 years. Our team is made up of licensed and certified technicians who are dedicated to providing prompt, friendly, and customer-focused service. We offer a wide range of products from top brands, including Luxaire, John Wood, and Lennox, and we are committed to providing maximum comfort and energy efficiency for your home or business.
Overall Experience
The overall experience with Balcaen & Sons Ltd. is positive, with most customers praising the company's professionalism, timeliness, and quality of work.
Professionalism and Quality of Work
Customers appreciate the company's attention to detail, cleanliness, and respect for their homes. The technicians are described as friendly, courteous, and knowledgeable, taking the time to explain the work being done and providing helpful tips for future maintenance.
Timeliness and Efficiency
The company is praised for its prompt response times, with technicians arriving on time or even ahead of schedule. The work is completed efficiently, with minimal disruption to the customers' daily lives.
Customer Service
The company is commended for its excellent customer service, with customers feeling valued and respected. The technicians are willing to take the time to listen to customers' concerns and provide solutions to their problems.
Negative Experiences
However, some customers have experienced negative interactions with the company, including a $99 charge for obtaining a necessary part for a furnace and a no-show for a scheduled appointment.
Communication and Resolution
In one instance, the company responded to a customer's complaint and worked to resolve the issue, demonstrating a commitment to customer satisfaction.
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