Experience the Art of Natural Stone with Us!
At The Swinstones Granite Shop Ltd, we take pride in being a family-owned and operated business that has been providing high-quality natural stone countertops to homeowners and organizations in the Fraser Valley and Cariboo regions since 2005. Our team of skilled professionals is dedicated to delivering exceptional customer service, ensuring that our clients receive the best possible experience from start to finish.
Our Story
Our journey began in 1992 when Paul Swindells started working in the granite industry. He gained valuable experience working at a slab plant, where granite blocks were cut into slabs. Later, he started purchasing natural stone to create beautiful countertops and vanities. In 2005, Paul and his wife Lisa decided to open a fabrication shop, starting with a small one-bay shop where Paul would cut and fabricate kitchens by hand, and Lisa worked in the office. Fast forward 14 years, and we have a talented team that has grown with us. Our team is comprised of experts in cutting natural stone into slabs and polishing countertops to perfection.
Our Services
We specialize in quartz countertop fabrication and installation, offering a wide range of natural stone options, including granite, marble, and quartz. Our team will work closely with you to help you choose the right stone, colour, and style for your kitchen or vanity. We pride ourselves on our quality workmanship and high level of customer satisfaction. Our services include:
- Countertop fabrication and installation
- Natural stone selection and procurement
- Custom design and templating
- Professional installation and finishing
What Sets Us Apart
At The Swinstones Granite Shop Ltd, we are committed to providing exceptional customer service and ensuring that our clients receive the best possible experience. We are proud to offer a 20% discount on all in-stock remnants, and our team will work hard to ensure that your project turns out exactly as you envisioned it. We select all raw materials ourselves and have a team of experts who will come to your home to measure your countertop to ensure a perfect fit.
Visit Our Showrooms
For your convenience, we have two showrooms located in Chilliwack and 100 Mile. We invite you to visit us to explore our wide range of natural stone options, including quartz, granite, and marble. Our friendly staff will be happy to assist you in selecting the perfect stone for your project.
Overall Experience
The reviews highlight a mix of positive and negative experiences with Swing Stones Granite Shop. The positive reviews praise the company's excellent customer service, quality of product, and professional work. The negative reviews, on the other hand, express dissatisfaction with the installation process, communication, and professionalism of the staff.
Positive Aspects
- Friendly and professional staff
- Excellent customer service
- Quality products
- Competitive pricing
- Ability to work with tight timelines
Negative Aspects
- Poor communication and coordination during installation
- Neglect of preparation work, leading to rescheduling and additional costs
- Unprofessional behavior by installers, including not wearing safety equipment and using social media for personal gain
- Inaccurate billing and lack of transparency
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