Excellence in Service, Every Time
For over 30 years, Okanagan Glass has proudly served the Vernon area with exceptional expertise in all aspects of glass installation, repair, and design. Our team of experienced professionals is committed to providing seamless, efficient service and delivering unparalleled craftsmanship on every project, no matter the size or nature.
Dedicated Expertise Across Industries
Whether you need assistance with your home, commercial property, or your vehicle, Okanagan Glass offers comprehensive solutions:
Commercial Installations and Repairs
Our skilled technicians handle all aspects of commercial glass installations and repairs, including:
- Installation and repair of aluminum store fronts
- Large-scale installations for new developments
- Custom glass design and fabrication
- Repair and replacement of windows, doors, and sealed units
Residential Installations and Repairs
For your home, we offer:
- Window and door glass repair and replacement
- Custom glass shelving and display cases
- Creative focal points using etched glass
- Installation of shower doors, deck and balcony railings, and more
ICBC Glass Express
If you're an ICBC customer with comprehensive coverage, we offer convenient windshield repair and replacement services. Our certified technicians will handle your claim efficiently and effectively, whether it's a minor chip or a complete replacement.
Innovation and Sustainability
Beyond traditional services, Okanagan Glass also embraces innovation. We proudly partner with Terra Living Walls to offer eco-friendly living walls, transforming spaces with vibrant greenery and enhancing your environment.
Our Commitment
At Okanagan Glass, we prioritize:
- Quality: We use only the highest quality materials and adhere to strict industry standards.
- Customer Focus: Our dedicated team is committed to providing personalized service and clear communication.
- Expertise: With decades of experience under our belts, we tackle every project with confidence and skill.
Contact Us Today
For a free, no-obligation quote and personalized consultation, contact Okanagan Glass today. Our team is ready to answer your questions and provide tailored solutions to meet your unique needs.
Poor Customer Service and Lack of Accountability
A number of customers have expressed disappointment with the customer service provided by Okanagan Glass. Several reviews mentioned no-shows for service calls, broken items during repair, and a lack of communication regarding delays or issues. One customer mentioned that they were not contacted about a damaged item and had to reach out to the company for a solution.
Delays and Unreliable Service
Some customers experienced long wait times for services, including windshield replacement and custom mirror orders. One customer waited over a month and a half for a part that still hadn't arrived, and another customer had to call multiple times to inquire about the status of their order.
Positive Experiences and Quality Work
On the other hand, some customers have had positive experiences with Okanagan Glass. Several reviewers praised the company's prompt service, reasonable prices, and friendly staff. One customer appreciated the staff's efforts to fix a small issue on the spot, and another customer was happy with the quality of work and the extra attention to detail provided during a windshield replacement.
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