Partnering for Security, Reliability, and Success
At Sentry Security Systems, we pride ourselves on being a nationally recognized leader in the video surveillance industry. With over 20 years of experience, we have built a reputation on delivering high-quality, competitively priced products backed by solid technical and sales support. Our mission is to provide our clients with the best possible solutions to protect and monitor their assets, employees, and customers.
Since 1999, we have been working with integrators and installers to provide top-notch video surveillance products and solutions for commercial, residential, retail, and government customers. Our team of experts is dedicated to ensuring that our clients receive the highest level of service and support, from product selection to installation and integration. We take pride in our ability to deliver personalized service, tailored to meet the unique needs of each client.
Installation Services
At Sentry, we understand the importance of proper installation to ensure the optimal performance of your surveillance system. That's why we have established a large network of relationships with installation service providers across North America. Our installation services ensure that your system is installed professionally and effectively, giving you the peace of mind and confidence you need. Whether you need installation services for a small retail store or a large commercial property, we have the expertise and resources to get the job done.
Product Line
Our product line is carefully curated to offer only the highest quality, competitively priced options in the market. We sell and service hand-picked, well-tested products that meet the highest standards of performance and reliability. From network video recorders to IP cameras, PoE and networking solutions, and HD-TVI video servers, our product line is designed to meet the unique needs of our clients. We also offer our own line of video recording servers, built to provide reliable and efficient recording solutions.
Technical Support
At Sentry, we understand the importance of technical support in ensuring the optimal performance of your surveillance system. That's why we provide industry-leading technical support from the same technicians who built your system. Our technical support team is dedicated to providing timely and effective solutions to any technical issues you may encounter. From troubleshooting to system integration, our team is always available to help.
Dealer Program
At Sentry, we value our relationships with dealers, distributors, and integration partners. That's why we have established a comprehensive dealer program designed to provide our partners with the tools and resources they need to succeed. Through our dealer program, partners can take advantage of competitive pricing, dedicated account management, and industry-leading technical support. Whether you're an existing dealer or looking to become a strategic partner, we invite you to learn more about our dealer program and how it can benefit your business.
Our Commitment
At Sentry Security Systems, we are committed to providing world-class surveillance solutions alongside first-class, personalized service and support. We believe in building long-term relationships with our clients and partners, and we strive to exceed their expectations in every way. Whether you're looking for installation services, technical support, or simply the best possible surveillance solutions, we are here to help.
Customer Reviews Summary
Positive Feedback
- Customers appreciate the professionalism, efficiency, and knowledge of the technicians, especially Robert, Esteban, and the team at Sentry Alarm.
- Many customers have been with the company for years and have had positive experiences with their security systems and customer service.
- Customers appreciate the quick response times and the security that their systems provide.
Negative Feedback
- Some customers have experienced issues with the contract and billing practices of Sentry Alarm, including unexpected charges and extended contracts.
- A few customers have had problems with the reliability of the alarm system, including false alarms and equipment failures.
- Some customers have reported poor customer service and a lack of response to their concerns.
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