We are your trusted partner for comprehensive services related to loading docks, overhead doors, and gates. Since 2017, we have proudly served clients across Southwestern Ontario with professionalism and expertise.
Who We Are
Portal Dock and Door is a family-owned and -operated business based in Fergus, ON. Our founder, Dominik Koczorowski, brings over 15 years of experience in the industry, ensuring our clients receive the highest quality services and innovative solutions.
Our Values
Our core values guide us in everything we do:
- Quality: We prioritize attention to detail and deliver exceptional workmanship.
- Integrity: We conduct ourselves with honesty and transparency in all our interactions.
- Accountability: We take responsibility for our work and ensure client satisfaction.
- Attention to Detail: We meticulously inspect and maintain our equipment, ensuring optimal performance.
- Reliability: We are committed to providing consistent and timely services.
- Outstanding Customer Service: We prioritize clear communication and responsive support.
Our Services
We offer a comprehensive range of services to meet your diverse needs, including:
Installation
- Overhead doors
- Loading docks
- Gate systems
Repair & Maintenance
- In-house dock pits
- Door opening and remodeling
- Repair of all types of doors, docks, and gates
Products and Solutions
- Seals, shelters, and canopies
- Restraints for vehicles
- Electrical services
Why Choose Portal Dock and Door?
- Solution-driven approach: We analyze your needs to provide tailored solutions.
- Expertise: Our team is highly skilled and experienced in installing, repairing, and maintaining door, dock, and gate systems.
- Quality materials: We use premium materials to ensure lasting performance and durability.
- Client-focused: We prioritize open communication and transparency throughout the process.
Service Efficiency and Professionalism
Portal Dock and Door provided efficient and professional service, offering the lowest price and making every effort to meet the customer's tight timeframe. Their response time was impressive, as they managed to provide a quote and necessary information promptly.
Quick Repair and Great Service
In the case of a broken overhead door spring, Portal Dock and Door demonstrated great service by fixing the issue within a short time. They were able to measure the spring and complete the repair by the next evening, which left the customer highly satisfied.
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