Enhance Your Home, Enhance Your Life
At Thermal King Glass, we take pride in being a part of the Victoria community since 1980. Our team of dedicated professionals is committed to helping our customers make the most informed window and door improvements to their homes. We understand the importance of energy efficiency, durability, and aesthetic appeal, which is why we offer a wide range of high-quality Energy Star Rated vinyl windows, doors, skylights, and glass installations.
Our Services
We specialize in providing comprehensive solutions for residential and commercial properties. Our services include window installation, door installation, glass and mirror installation, skylight and canopy installations, sunroom construction, glass railings, shower enclosures, and wall partitions. Our team of Journeyman Glaziers is trained in certified installation methods to ensure the best possible performance from your windows and doors. We also offer customization options to cater to your specific needs and preferences.
Our Commitment
At Thermal King Glass, we are committed to providing exceptional customer service, quality products, and expert installation. We believe in building long-term relationships with our customers, which is why we offer a lifetime warranty on our products and services. We are proud members of the Better Business Bureau and have received Torch Awards for our commitment to customer service. Our goal is to help you enhance the beauty and functionality of your home, while also increasing its value and energy efficiency.
Our Team
Our team consists of experienced and skilled professionals who are passionate about delivering exceptional results. From our friendly customer service representatives to our expert installers, we are dedicated to providing a seamless and stress-free experience for our customers. We believe in ongoing training and education, which is why our team stays up-to-date with the latest industry trends and technologies.
Overall Experience
The reviewers have expressed a range of opinions about their experiences with Thermal King Glass, from extremely positive to highly negative.
Positive Aspects
Friendly and Professional Staff
Many reviewers praised the friendly, professional, and knowledgeable staff at Thermal King Glass, from the admin staff to the on-site workers. They appreciated the good communication and the efficient work done by the installation crews.
Quality of Products and Services
Several reviewers were impressed with the quality of the products and services provided by Thermal King Glass, including window installations, solar system skylights, and door replacements.
Polite and Responsive Staff
Some reviewers mentioned that the staff at Thermal King Glass were polite, responsive, and willing to explain the procedures and answer questions.
Negative Aspects
Poor Communication and Support
Some reviewers experienced poor communication and support from the sales team, including a lack of response to queries, delayed quotes, and incorrect orders.
Disappointing Experience
A few reviewers had a disappointing experience with Thermal King Glass, citing unprofessional behavior, a lack of customer focus, and poor business relations.
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