Elevate Your Space, Enhance Your Lifestyle with Lighting Originals
At Lighting Originals, we pride ourselves on being a proudly Canadian company that is dedicated to providing our customers with the largest selection of high-quality lighting and home decor products at unbeatable prices. With a showroom located in Toronto, we invite our customers to visit us and experience the exceptional service and expertise that our knowledgeable staff have to offer.
Our Story
Founded on the principles of excellence and customer satisfaction, Lighting Originals has grown to become one of the leading lighting and home decor retailers in Canada. Our strong relationships with top manufacturers and suppliers enable us to offer our customers the widest range of products at prices that are significantly lower than our online advertised prices. We take great pride in our ability to provide our customers with personalized service, expert advice, and unparalleled value.
Our Services
At Lighting Originals, we understand that finding the perfect lighting solution for your home or business can be a daunting task. That's why we offer a range of services designed to make your shopping experience as seamless and enjoyable as possible. Our knowledgeable staff are always happy to provide expert advice and guidance to help you make informed decisions about your lighting needs. We also offer a price matching guarantee, so you can be confident that you're getting the best possible price for your chosen products.
In addition to our extensive range of lighting products, we also offer a range of services including landscape lighting design and installation, outdoor lighting solutions, and energy-efficient lighting options. Our team of experts will work with you to understand your unique needs and provide customized solutions that meet your specific requirements.
Our Products
We are proud to offer an extensive range of lighting and home decor products from top manufacturers and suppliers. Our portfolio includes ceiling lights, chandeliers, pendant lights, wall lights, lamps, fans, and much more. We also carry a wide range of outdoor lighting products, including post lights, outdoor hanging lights, and solar-powered lighting solutions. Our home decor collection includes mirrors, furniture, clocks, candleholders, and more.
At Lighting Originals, we are committed to providing our customers with the highest quality products at the lowest possible prices. We believe that everyone deserves to have a beautifully lit home, and we're dedicated to making that possible.
Why Choose Us
When you choose Lighting Originals, you can be confident that you're getting the best possible prices on high-quality lighting and home decor products. Our knowledgeable staff, exceptional service, and personalized approach set us apart from other retailers. We're proud to be a Canadian company, and we're committed to providing our customers with an unparalleled shopping experience.
Thank you for considering Lighting Originals. We look forward to helping you find the perfect lighting solution for your home or business.
Poor Customer Service Experiences
Many customers have expressed disappointment with the service provided by this company. Several reviewers have reported difficulty in obtaining refunds or replacements for faulty or missing products, with lengthy delays and unfulfilled promises. These customers have described the company's representatives as disinterested, unhelpful, and unresponsive.
Communication Issues
Customers have complained about poor communication from the company. Orders have not been delivered on time, and customers have had to repeatedly call the company to inquire about their status. When customers do contact the company, they often receive vague or unhelpful responses, and promises of refunds or replacements are frequently broken.
Financial Disputes
Several customers have reported issues with receiving refunds or having charges reversed. Refunds promised by the company have not been honoured, and customers have been left with outstanding charges on their credit cards. Some customers have been forced to file disputes with their banks in order to resolve these issues.
Conclusion
Overall, customers have expressed significant dissatisfaction with this company's service. Poor communication, long delays, and unfulfilled promises have led to financial and emotional stress for many customers. Based on these reviews, it appears that this company is unreliable and untrustworthy.
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