A Legacy of Trusted Service and Expertise
Founded in 1978, R.A.M. Appliance Service Ltd. has proudly served the Cowichan Valley with exceptional customer service and reliable appliance solutions. Driven by a deep understanding of our community's needs, we've evolved from a humble beginning to become a trusted leader in home appliance sales and repair.
What Sets Us Apart?
Our unwavering commitment to customer satisfaction is the cornerstone of our success. We achieve this through:
- Expert Repair Services: Our certified technicians provide reliable and warrantied repairs for all your household appliances.
- Comprehensive Sales: We offer a wide selection of high-quality appliances from leading manufacturers, backed by professional installation services.
- Detailed Consultations: Our friendly and knowledgeable staff is always ready to offer personalized advice on selecting the right appliances for your needs.
The R.A.M. Difference
Beyond just selling and fixing appliances, we take pride in actively supporting our community. We are dedicated to:
- Partnering with local organizations to improve the lives of residents.
- Offering reliable service throughout the Cowichan Valley, from Ladysmith to Mill Bay and beyond.
- Maintaining an open and honest communication approach with our valued customers.
Our Team
Led by Richard A. Masur and his sons, Sam, Richard, and Greg, alongside Charlie Erickson, R.A.M. boasts a team of experienced and passionate professionals who are dedicated to delivering exceptional customer experiences.
Join Us on Our Journey
R.A.M. Appliance Service Ltd. is committed to providing our community with reliable and affordable solutions for all your appliance needs. We look forward to serving you and becoming your trusted partner in creating a comfortable and functional home.
The reviews are mixed for RAM Appliances. Positive comments highlight the excellent service, quick delivery, and professional installation. On the other hand, there are concerns about pricing, lack of service during visits, and poor communication. Overall, the service seems to be a strong point, especially with Charlie and his team.

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