Business Details
48 Years
experience
Trusted Appliance Sales & Repair in Cowichan Valley
Established in 1978, R A M Appliances has grown from a small operation into a trusted leader in residential appliance sales and service across the Cowichan Valley. Our team of certified technicians, parts specialists, and installation experts delivers factory-trained repairs and professional consultations backed by decades of combined experience. We prioritize customer satisfaction through OEM parts, warrantied labor, and community partnerships that reflect our commitment to local needs.With two warehouses, a showroom, and a reputation built on reliability, we provide end-to-end solutions for kitchen and laundry appliances. Our family-owned business continues to evolve while maintaining core values of transparency, expertise, and personalized service that have defined our success since day one.
Services
Appliance Sales
Appliance Repairs
Appliance Parts
Professional Installation
Warrantied Service
Details
- Year established: 1978
Highlights and features
- We offer warrantied repairs using manufacturer-approved parts.
- Our certified technicians service all makes and models.
- We stock OEM parts and cost-saving alternatives.
- Our team provides expert consultations for appliance needs.
- We maintain a 45+ year reputation for reliability.
What people say
Great staff
Very knowledgeable
Cost-effective solution
Quick to assist
Trusted service
Services
Appliance Sales
We offer residential appliances from industry-leading manufacturers, including kitchen and laundry solutions. Our showroom features quality products designed for performance and aesthetics. Professional installation services ensure seamless integration of new appliances into your home.
Appliance Repairs
Certified technicians provide warrantied repairs for all appliance makes and models. Our cost-effective solutions prioritize OEM parts and manufacturer-approved methods. Emergency repair availability ensures minimal disruption to household routines.
Appliance Parts
We stock original equipment manufacturer (OEM) parts and cost-saving alternatives for all major appliance brands. Expert advice helps customers identify compatible components. Parts availability supports both DIY repairs and professional service work.
People
Richard A. Masur
Founder
Founder of R A M Appliances with over 45 years of industry experience. Built the business from grassroots operations into a regional leader through customer-focused values and technical expertise.
Sam Masur
Parts Manager
Manages parts inventory with specialized knowledge of appliance components. Ensures availability of OEM parts and cost-effective alternatives while maintaining technical accuracy for repair compatibility.
Richard Masur
Service Manager
Oversees repair operations with certified technicians. Implements quality control for warrantied services and ensures adherence to manufacturer specifications during appliance diagnostics and repairs.
Greg Masur
Installation Specialist
Coordinates professional installation services for new appliances. Provides technical expertise for proper setup and integration of kitchen and laundry equipment in residential settings.
Charlie Erickson
Sales Representative
Assists customers with appliance selection based on lifestyle needs. Offers product knowledge on features and performance metrics to help clients choose optimal kitchen and laundry solutions.
Questions
What areas do you service?
We provide appliance sales and repair services throughout the Cowichan Valley region.
Do you offer warranty on repairs?
Yes, all our repair services include warranty coverage on both parts and labor.
Can you help with older appliance models?
Our technicians can repair older appliances and stock hard-to-find parts for legacy models.
Are your technicians certified?
All our service technicians are factory-trained and Gas Appliance Certified.
Do you sell OEM parts?
Yes, we stock original equipment manufacturer (OEM) parts and cost-saving alternatives.
