At Medical Tower Drugs Ltd, we take pride in being a locally-owned and operated pharmacy in Abbotsford, British Columbia. Established in 1970, we have been dedicated to providing top-notch pharmaceutical services to our community for over 50 years. Our commitment to excellence has earned us a reputation as a trusted and reliable healthcare provider in the region.
Our Story
As a family-run business, we understand the importance of community involvement and support. We take pride in being an integral part of the community, participating in initiatives such as Operation Red Nose, the Abbotsford Pilots junior hockey team, and the Abbotsford Community Foundation. Our commitment to community engagement is a testament to our dedication to putting the needs of our customers and community first.
Our Services
At Medical Tower Drugs Ltd, we offer a comprehensive range of pharmaceutical services, including:
- Prescription refills: We understand that running out of medication can be frustrating. That's why we offer a quick refill service, allowing you to pick up your prescription at your earliest convenience.
- In-store consultations: Our knowledgeable pharmacists are happy to answer any questions you may have about your medication, provide guidance on proper use, and offer expert advice on how to manage your health.
- Free prescription delivery: We understand that sometimes it can be difficult to get to our store. That's why we offer free delivery of your prescriptions Monday to Friday anywhere in Abbotsford.
- Home Health Care: Our Home Health Care center offers a wide range of medical supplies and equipment for rent and sale, including diabetes supplies, ostomy supplies, and wound care products.
Our Products
We stock an extensive selection of medical and healthcare products, including:
- Daily living aids
- Rehabilitation equipment
- Ostomy supplies
- Compression stockings
- Blood glucose monitors
- Blood pressure monitors
- Nursing footcare supplies
Get Involved
At Medical Tower Drugs Ltd, we believe that community involvement is essential. We support local initiatives and participate in various programs aimed at promoting health and wellness in our community. We welcome any feedback or suggestions from our customers and look forward to serving you for years to come.
Exceptional Customer Service and Professionalism
The reviewers have praised the exceptional customer service and professionalism of the pharmacy and its staff. They have highlighted the staff's patience, knowledge, and willingness to go the extra mile to assist customers. The pharmacy's owner, Gord, has been particularly commended for his exceptional service and empathetic approach.
Speed and Convenience
Several reviewers have praised the pharmacy's speed and convenience. Gus Willis noted that it was the fastest service he had ever experienced, and Jon Madsen appreciated the pharmacy's ability to order items quickly if they were not in stock. Jenn Voghell also praised the pharmacy's convenience, noting that they deliver if needed.
Staffing Concerns
However, one reviewer, Bassic Sax, had a negative experience with the pharmacy's staff. Sax was unhappy with the way a staff person measured them for a back brace belt and ended up purchasing the wrong size. They suggested that the pharmacy provide in-services for staff to improve their training.
Positive Atmosphere
The reviewers have also praised the pharmacy's atmosphere, with Carson Noftle noting that it was a "remarkable experience" and Don Clarke saying that the staff were "really outgoing, caring people".
Conclusion
Overall, the reviews highlight the pharmacy's exceptional customer service, professionalism, and convenience. However, there are also concerns about the pharmacy's staffing and training.
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