Business Details
44 Years
experience
Your Trusted Rug Experts in Ottawa-Gatineau
Since 1982, we have dedicated ourselves to the art of rug craftsmanship, offering a comprehensive range of services including sales, cleaning, and repair. Our family-owned business, established in Ottawa in 2001, combines decades of expertise with a passion for quality, serving clients across the Ottawa-Gatineau region. Our team of skilled professionals specializes in hand-washing wool, silk, and synthetic fibers using traditional techniques, ensuring every rug receives meticulous care. We pride ourselves on our extensive inventory of handmade, hand-knotted, and machine-made rugs, featuring unique designs that reflect both heritage and modern aesthetics. With over 30 years of experience, we provide personalized design consultations, stair runner installations, and expert repairs, including fringe replacement and reweaving.Our commitment to excellence is demonstrated through a 5-star rating, fast turnaround times, and a lifetime warranty on repair services. We prioritize customer satisfaction by offering risk-free trials, transparent pricing, and educational resources on rug maintenance. As a locally trusted business, we emphasize collaboration, responsibility, and continuous improvement in every interaction. Our facilities in Ottawa ensure all cleaning and restoration work is completed to the highest standards, with rugs fully dried within 5-8 hours to prevent bacterial growth. Through three decades of service, we have built a reputation as specialists in regional and oriental rugs, combining traditional methods with modern innovation to meet evolving client needs.
Services
Area Rug Cleaning
Rug Repair
Stair Runners Installation
Design Consultation
Rug Sales
Rug Maintenance
Custom Hallway Runners
Fringe Replacement
Reweaving Services
Hand-Washing
Details
- Year established: 1982
Highlights and features
- We offer 30+ years of specialized rug cleaning and repair expertise.
- Our family-owned business prioritizes personalized, transparent service.
- We use traditional hand-washing techniques for natural fibers like wool and silk.
- Lifetime warranty on all rug repair services is included.
- Locally trusted in Ottawa-Gatineau since 2001 for premium rug solutions.
What people say
Excellent service
Great selection
Knowledgeable staff
Fantastic experience
Outstanding service
Services
Area Rug Cleaning
Our hand-washing process removes deep-seated dirt from wool, silk, and synthetic fibers using natural soaps. Traditional techniques ensure thorough cleaning while preserving fiber integrity, with rugs dried within 5-8 hours to prevent odor-causing bacteria. This service extends rug lifespan and maintains color vibrancy for residential and commercial clients.
Rug Repair
We specialize in fringe replacement, reweaving, and structural repairs for damaged rugs. Our artisans use knotting techniques to restore snags or holes while maintaining original construction methods. Services include resizing, edge binding, and wavy edge correction to revive both antique and modern rugs to their original condition.
Stair Runners
Custom stair runners combine safety, comfort, and elegance with Canadian underlays for durability. Our installation ensures secure fit on stairs while protecting flooring beneath. Available in modern and traditional designs, runners can be sampled before purchase to match client decor preferences perfectly.
Design Consultation
Our experts guide clients through rug collections to find pieces that complement their space. Using 3D visualization tools, we help visualize rug placement and style options. This service ensures perfect size, color, and pattern selection for living rooms, dining areas, and hallways.
Rug Sales
We offer handmade, hand-knotted, and machine-made rugs in sizes from 3x5 to 9x12 feet. Collections include heritage-inspired patterns and contemporary designs across wool, silk, and synthetic materials. Clearance options and BOGO sales provide premium quality at accessible price points for all customers.
People
Terry
Founder
Terry has worked in the rug industry since 1982, learning from Montreal and Ottawa merchants. He established the Ottawa showroom in 2001, specializing in cleaning, repair, and sales. His expertise covers rug patterns, weaving techniques, and fiber care.
Derek
Next Generation Owner
Derek joined the family business in 2021, bringing fresh perspective while mastering traditional rug care. He focuses on client relationships and business growth, maintaining the company's commitment to quality and authenticity in every customer interaction.
Questions
What rug cleaning methods do you use?
We use traditional hand-washing techniques with natural soaps, avoiding steam or dry cleaning which damage natural fibers. Rugs dry within 5-8 hours to prevent bacterial growth.
Do you repair antique rugs?
Yes, our specialists perform fringe replacement, reweaving, and structural repairs while maintaining original construction techniques for both antique and modern rugs.
Can I see rugs in person before buying?
Visit our Ottawa showroom to explore the full collection. We offer a 3-5 day home trial to test rugs in your space before purchase.
What payment options are available?
Payment details weren't specified in the text. Please contact us directly for information about accepted payment methods and financing options.
How often should rugs be professionally cleaned?
Every 3-5 years for most rugs. High-traffic areas or homes with pets may require more frequent cleaning to maintain fiber quality and appearance.
Do you offer stair runner installation?
Yes, we install custom stair runners with Canadian underlays for safety and comfort. Our certified technicians ensure perfect fit and protection of your flooring.
