You don't choose the rug, your room does!
At Terry's Rugs, we take pride in providing exceptional service and unparalleled expertise in the world of rugs. Our team is dedicated to helping you find the perfect rug for your space, and we're committed to ensuring that you have an exceptional shopping experience. Whether you're looking for a luxurious handmade wool rug, a high-quality machine-made rug, or a beautiful underpad to protect your floors, we've got you covered.
Our Story
Our journey began with a passion for rugs and a desire to provide Ottawa-Gatineau residents with a unique shopping experience. We're proud to be a bilingual business, serving our customers in both English and French. Over the years, we've built a reputation for excellence, and our customers have come to trust us for our expertise, our quality products, and our unbeatable prices.
Our Services
At Terry's Rugs, we're more than just a rug store. We're a one-stop-shop for all your rug needs. Our team of experts offers professional rug cleaning, repair, and restoration services. From handwashing and cleaning to re-fringing, reweaving, and re-knotting, we're equipped to handle even the most delicate and intricate rug repairs. We understand the importance of preserving the beauty and integrity of your rug, and we're dedicated to providing exceptional care and attention to detail.
Why Choose Terry's Rugs?
So, what sets us apart from the rest? It's simple: our commitment to excellence, our passion for rugs, and our dedication to customer satisfaction. We believe that you don't choose the rug, your room does! That's why we encourage our customers to try out our rugs at home for three to five days before making a purchase. We want to ensure that you're completely satisfied with your rug, and we're confident that our tried-and-true approach will help you find the perfect fit for your space.
Our Luxury Rug Underpad
We're particularly proud of our Luxury Rug Underpad, an affordable investment that protects your floors, prevents slipping, and helps your rug last longer with fewer repairs and washings. Our specially-made underpad is quiet and soft to walk on, doesn't stick to floors, and can offer up to 30 years of extended life for your precious rug. It's the perfect addition to any room, and we highly recommend it for every rug you acquire.
What Our Customers Say
Don't just take our word for it! Our customers rave about our exceptional service, our quality products, and our unbeatable prices. From hand-knotted rugs to machine-made masterpieces, our customers have come to trust us for our expertise and our commitment to excellence. Whether you're looking for a luxurious rug for your living room, a beautiful underpad for your dining room, or a stunning runner for your hallway, we've got you covered.
Visit Us
Ready to experience the Terry's Rugs difference for yourself? Visit us today at 50 Slack Road, Unit #2A, Ottawa, Ontario. Our store hours are Tuesday to Friday from 9 am to 5 pm, Saturday from 9 am to 3 pm, and Sunday and Monday by appointment only. We can't wait to help you find the perfect rug for your space!
Quality and Service
The reviews highlight the excellent quality of the rugs and the top-notch service provided by Terry's Rugs. Many customers praised the staff for their knowledge and helpfulness, as well as the wide variety of rugs available. The unique offer of allowing customers to take rugs home to try them out before purchasing was a significant selling point for many.
Customer Satisfaction
All of the reviews were positive, with customers expressing their satisfaction with the quality of the rugs and the service provided. Several customers mentioned that they would return to Terry's Rugs for future purchases and recommend the store to others.
Personalized Experience
Many customers appreciated the personalized experience offered by Terry's Rugs. Staff members were described as friendly, knowledgeable, and willing to go the extra mile to ensure customer satisfaction. This included offering advice on rug selection and providing excellent customer service throughout the purchasing process.
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