Welcome to Renforth Vet Clinic, where we understand the importance of building trust and relationships with our clients and their furry friends. Our team of experienced and highly trained professionals is dedicated to providing uncompromised veterinary care, tailored to the unique needs of each pet and their owner. We believe that veterinary care shouldn't be one-size-fits-all, and we take the time to listen to your concerns, answer your questions, and provide personalized treatment options that fit your pet's individual needs and your lifestyle.
Our Commitment to Our Clients
Our commitment to our clients is to provide excellent, modern veterinary care and great customer service at affordable rates. We strive to exceed your expectations, making every visit to our clinic a positive and stress-free experience for both you and your pet. Our goal is to build long-term relationships with our clients, founded on trust, compassion, and open communication. We believe that the bond between humans and animals is sacred, and we're honored to be a part of your pet's healthcare journey.
Our Services
At Renforth Vet Clinic, we offer a comprehensive range of veterinary services, designed to promote the health and well-being of your dog or cat. From routine vaccinations and check-ups to surgery, dentistry, and diagnostic testing, our team of experts is equipped to handle all your pet's healthcare needs. We're dedicated to staying up-to-date with the latest advances in veterinary medicine, ensuring that your pet receives the best possible care.
Our Team
Our team of veterinarians, technicians, and support staff are passionate about providing exceptional care for your pet. We're a family-owned and operated clinic, and we believe that the sense of family extends to our clients and patients. Our team is led by Dr. Peter Terp, a dedicated and compassionate veterinarian who is committed to building trust and relationships with our clients.
Our Story
Renforth Veterinary Clinic has been a part of the Etobicoke/Mississauga area for over 40 years. We're proud of our heritage and our commitment to providing quality veterinary care for dogs and cats exclusively. We're honored to be a part of your pet's healthcare journey and look forward to building a relationship with you and your furry friend.
Poor Communication and Service
The majority of reviewers expressed dissatisfaction with the clinic's communication and service. They felt that the staff was unprofessional, rude, and lacked empathy. One reviewer mentioned that they were not informed about a scheduled booster shot and was blamed for missing the appointment. Another reviewer felt that the staff was not knowledgeable and did not provide proper care for their pet.
Concerns with Vaccinations and Medication
Multiple reviewers expressed concerns about the clinic's vaccination and medication practices. One reviewer felt that the clinic did not provide proper vaccinations and did not follow up with them, leaving their pet unprotected. Another reviewer mentioned that their pet was given an extra shot without their consent, which led to adverse reactions.
Lack of Reliability and Qualifications
Some reviewers questioned the qualifications and reliability of the doctors at the clinic. One reviewer felt that the doctor was not knowledgeable about their pet's condition and did not provide proper treatment. Another reviewer mentioned that the doctor did not perform blood work or X-rays, which led to a delayed diagnosis and treatment.
Positive Experiences
One reviewer had a positive experience at the clinic, mentioning that the staff respected their choices as a pet parent and were reliable. However, this review is an outlier compared to the majority of negative reviews.
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