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Peace of Mind. Delivered.

At Farrow, we pride ourselves on being a leader in logistics services, providing innovative solutions to optimize your business's supply chain. With a blend of services, technology, and expert advice, we help businesses of all sizes navigate the complex world of customs brokerage, global logistics, warehousing, and distribution. Our team of licensed brokers, compliance experts, and logistics professionals work together to provide a proactive approach to transporting goods across borders, safely and efficiently.

Our Services

Our comprehensive suite of services is designed to meet the unique needs of your business. From customs brokerage to global logistics, we offer tailored solutions to help you navigate the complexities of international trade. Our services include:

  • Customs Brokerage: Our licensed brokers help develop regulatory compliance and supply chains, expedite clearances, automate procedures, and reduce border delays.
  • Global Logistics: We provide customized freight-forwarding, consolidation, deconsolidation, and distribution of goods to ensure your supply chain runs smoothly.
  • Warehousing & Distribution: Our extensive network of warehouse locations offers easy access to key border crossings, airports, and trade centers.
  • Ground Transportation: Our quick and reliable ground transportation service reduces transit times and costs through zone skipping and freight consolidation.
  • Global Consulting: Our compliance experts ensure you avoid costly penalties from misclassification of goods or incorrect product valuations.

Industry Expertise

We understand the unique challenges of different industries and have developed custom-made solutions to fit their evolving logistics needs. Our industry expertise includes:

  • Automotive
  • Consumer Retail
  • Food & Beverage
  • Footwear & Apparel
  • Manufacturing

Resources

We are committed to providing our clients with the tools and resources they need to succeed in international trade. Our resources include:

  • CARM (CBSA Assessment and Revenue Management) resources
  • Customs software and technologies
  • External resources
  • Free trade agreements and trade management
  • Glossary
  • Harmonized system tariff and HS classification
  • Resource center
  • Tools and references
Reviews
Negative: Waiting at the border for extended periods, poor customer service, and lack of knowledge among staff are recurring themes.

Negative Experiences Overwhelmingly Reported

Farrow's customs brokerage services have been met with extreme dissatisfaction from numerous clients. Common issues include long wait times at the border, unresponsive and uninformed staff, and poor communication. Clients have expressed frustration with the lack of professionalism and efficiency, leading to significant delays and wasted time.

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