Experience the Difference: Quality Products, Exceptional Service
At Computer Castle, we pride ourselves on being the go-to shop for all your computer needs in Prince Albert and surrounding areas. As a locally owned and operated business, we have been serving the community since 1995, providing top-notch computer sales and services that cater to our customers' unique needs.
Our Story
With over 25 years of experience in the industry, we have built a reputation for providing exceptional service, quality products, and unbeatable expertise. Our team of knowledgeable staff is dedicated to helping you find the perfect solution for your computer needs, whether you're looking for a new laptop, a gaming console, or a reliable antivirus protection. We take pride in our ability to custom build computers that meet our customers' specific requirements, and we stand behind our products with a 3-year warranty.
Our Services
At Computer Castle, we offer a wide range of services designed to help you get the most out of your technology. From computer sales and repairs to cell phone sales and service, we've got you covered. Our expert technicians are skilled in repairing all brands of computers, laptops, and cell phones, and we also provide data backup and recovery services to ensure your valuable data is safe. Whether you need to upgrade your system, fix a broken device, or install a satellite dish, our team is here to help.
Our Products
Our storefront is stocked with a vast array of products, including computers, laptops, cell phones, video gaming systems, satellite dishes, and antivirus protection solutions. We are proud to be authorized dealers for Koodo Mobile and TV Depot, offering you a wide selection of products and services from reputable brands. We also sell unlocked cell phones with warranty, and our technician is always on hand to provide expert advice and support.
Overview
Computer Castle has received a mixed bag of reviews, with some customers expressing satisfaction with their service and others sharing negative experiences. This summary aims to provide an overview of the positive and negative feedback received.
Positive Feedback
Customers have praised Computer Castle for their knowledgeable and friendly staff, top-quality builds, budget-friendly options, and great value. One customer appreciated the option for solar power and has been a loyal customer for over 20 years. Another customer was impressed with the service provided for a new computer build and appreciated the advice on specific parts. Additionally, one reviewer was grateful for the data recovery service provided, finding it to be the best result possible and recommending the business for data recovery needs.
Negative Feedback
However, not all customers have had a positive experience with Computer Castle. One reviewer was unhappy with the repair service for their PS4, as it took over two months and they were not informed about the cost increase from the initial estimate. Another customer had a terrible experience with their PS3 repair, as it was not completed as promised and the business denied any guarantee of further assistance. One reviewer had a particularly negative experience, waiting over two and a half months for their PS4 to be repaired, only to find that their 1 TB hard drive had been downgraded to a 500GB model. The business also failed to follow up on their promises to rectify the situation.
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