Building Strong Relationships, One Project at a Time
At Rolling Mix Concrete Edmonton Ltd., we are a family-owned and operated concrete supplier that has been proudly serving the greater Edmonton area since 1994. As a division of The RMC Group of Companies Ltd., we specialize in concrete contracting and providing sustainable, environmentally friendly products throughout Alberta, Saskatchewan, and BC. Our commitment to quality, customer satisfaction, and environmental responsibility has made us an industry leader in commercial and residential concrete projects.
Our Services
We offer a wide range of concrete services, including ready mix concrete delivery, concrete pumping, flatwork, foundation packages, driveways, patios, steps, and sidewalks. Our team of ACI certified testers ensures that every concrete job meets the highest quality standards and customer specifications. We also provide concrete supply services for major infrastructure projects, such as bridges, overpasses, highways, airports, and dams.
Our Commitment to Quality
At Rolling Mix Concrete Edmonton Ltd., we are dedicated to delivering the highest quality concrete products and services to our customers. We use high-quality mix designs and admixtures to customize our products to meet the specific needs of each project. Our team of experts is highly trained to provide exceptional service and support throughout all stages of a project. We are proud to have supplied concrete for over 60 major infrastructure projects in the past 10 years, demonstrating our ability to meet the most stringent quality requirements.
Our Community
We believe in supporting local companies and organizations, as we believe it provides great benefits for our communities and the people within them. We are proud to be locally owned and operated, and we make every effort to support local businesses and organizations. Our commitment to sustainability and environmental responsibility is also reflected in our state-of-the-art reclamation facility, which allows us to repurpose leftover concrete and reduce its impact on the environment.
Our Pursuit of Excellence
At Rolling Mix Concrete Edmonton Ltd., we are passionate about building strong relationships with our customers and providing them with exceptional concrete products and services. We strive to be the best in our industry, and we are committed to continuously improving our processes and services to meet the evolving needs of our customers.
Customer Service
Customers have expressed dissatisfaction with the company's customer service, including issues with driver knowledge and responsibility. Some clients have reported receiving damaged goods due to large chunks of rock falling off trucks, and the company has been accused of not taking responsibility for these incidents. There have also been allegations of discrimination based on union status, with customers forced to take legal action to resolve their issues.
Product Quality
The quality of the concrete products has been called into question by several customers. Some have reported receiving concrete with high slump, which resulted in wet and difficult-to-work-with material. This has led to extra costs for customers, including paying for extended labor hours and potential rework.
Delivery Issues
Delays and inconsistencies in delivery times have been a common complaint among customers. Some have reported having to wait longer than expected for their deliveries, which can disrupt project timelines and cause inconvenience. The company has been accused of not communicating effectively with customers regarding delivery schedules and changes.
Employee Performance
While some customers have reported positive interactions with certain employees, others have expressed frustration with the performance of drivers and customer service representatives. Drivers have been criticized for their knowledge of traffic laws and safety protocols, and customer service representatives have been accused of not being responsive to customer concerns.
Positive Feedback
Despite the negative feedback, some customers have reported positive experiences with the company. These include receiving great customer service, having knowledgeable staff, and enjoying a smooth delivery process. The company has also been praised for its employee training and overall work environment.
Be the first to review Rolling Mix Concrete.
Write a Review
