Empowering individuals to take control of their mental health
Island Community Mental Health Association (ICMHA) is a community-based organization dedicated to providing comprehensive mental health services and support to adults aged 19 and above. Our mission is to empower individuals on their journey towards mental wellness and recovery, fostering a sense of belonging, self-determination, and resilience. With a strong commitment to client-centered care, ICMHA offers a variety of programs and opportunities tailored to meet the unique needs and goals of each individual.
At ICMHA, we believe in treating every person as an individual, recognizing their strengths and potential. Our team of experienced professionals is dedicated to delivering client-centered and strengths-based support, working collaboratively with you to achieve your goals. Our approach is grounded in the principles of Psychosocial Rehabilitation (PSR), which focus on developing meaningful activities, understanding mental health, building a support network, and enhancing skills for daily living.
Our Programs
ICMHA offers a wide range of programs and services designed to support and empower individuals in their mental health journey:
1. Peer Support: Our Peer Support program connects individuals with trained peer supporters who have lived experience of mental health challenges. These individuals offer empathy, understanding, and guidance, promoting hope, healing, and recovery.
2. Grow: The Grow Program combines workshops with one-to-one support to assist individuals in their recovery. Groups address various PSR domains, including leisure, basic living skills, wellness, and connection with peers. The content of groups changes throughout the year and over time, as all of our programming is client-driven.
3. Housing: ICMHA provides various housing options, including Independent Care and Licensed Care, to support individuals in maintaining a safe, stable, and nurturing living environment.
4. Supported Education: Our Supported Education program helps individuals access, pursue, and succeed in educational opportunities that align with their personal, career, and recovery goals.
5. Supported Employment: The Supported Employment program assists individuals in securing and maintaining meaningful employment, promoting independence, self- sufficiency, and a sense of purpose.
6. Seniors Support: ICMHA offers specialized support for seniors navigating the unique mental health challenges and life transitions that come with aging.
7. The Bridge Centre: The Bridge Centre offers a welcoming and inclusive space for individuals to connect with their community, access resources, and participate in activities that promote well-being and personal growth.
Who We Are
ICMHA is a community center of knowledge, resources, and expertise. We are committed to increasing public awareness of mental health issues, participating in broad-scale advocacy efforts, cooperating with other organizations to enhance service delivery, and expanding our funding sources to provide additional services.
At ICMHA, we are proud to have a dedicated team of professionals and board members who are passionate about making a difference in the lives of the individuals we serve. Our staff is comprised of the Executive Director, Directors of Housing, Finance & IT, Human Resources & Administration, and Licensed Care and Operations, as well as Managers, Coordinators, Facilitators, and Peer Supporters. Together, we strive to create a supportive and inclusive environment that fosters mental wellness, recovery, and resilience.
Where We Are
Our main office is located at 125 Skinner Street in Victoria, BC, V9A 6X4. We are open from Monday to Friday, 9:00 AM to 4:00 PM. You can reach us by phone at (250) 389-1211 or by fax at (250) 389-1263. For general inquiries, please email us at info@icmha.ca.
Overview
Uptown, a shopping center, has received mixed reviews, primarily focusing on its crowded and noisy environment, confusing parking, and repetitive clothing stores. However, it has a notable positive aspect - the presence of PetSmart on the upper level.
Crowd and Noise
The main concern for many visitors is the overwhelming crowd and noise levels at Uptown. It appears to be a busy hub of activity, which can be off-putting for those seeking a more relaxed shopping experience.
Parking Issues
Parking at Uptown is another area of concern. The layout is confusing, leading to frustration among visitors. It seems that the parking area could benefit from clearer signage and more user-friendly navigation.
Lack of Seating
Visitors have also noted that there are very few places to sit and relax within Uptown. This lack of seating contributes to the overall perception of the shopping center as noisy and crowded.
Directories and Navigation
Uptown's directories have been criticized for being confusing and unclear. Even when visitors manage to find a directory, they often struggle to understand how to navigate the shopping center to find what they are looking for.
Store Variety
The variety of stores at Uptown has been criticized, with many clothing stores that are repetitive and lack unique offerings. This limited selection contributes to the overall negative perception of the shopping center.
PetSmart - A Positive Aspect
One notable positive aspect of Uptown is the presence of PetSmart on the upper level. This store appears to be a significant draw for the shopping center, providing a reason for visitors to venture to Uptown despite its other drawbacks.

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