Moving your business forward, safely and reliably.
At Ideal Auto Tech, we are dedicated to providing top-notch auto repair and maintenance services to vehicle owners in Scarborough, ON. With over 35 years of experience in the industry, we have established ourselves as a trusted and reliable service center, committed to delivering exceptional quality and customer satisfaction.
Our Services
We offer a comprehensive range of auto repair and maintenance services, including general auto repair, transmission repair, brake repair, air conditioning repair, tire repair, fuel system repair, exhaust system repair, engine cooling system maintenance, electrical diagnostics, starting and charging repair, wheel alignment, CV axles, computer diagnostic testing, vehicle preventative maintenance, state emissions inspection, and emission repair facility. Our team of certified technicians uses the latest diagnostic equipment to ensure that your vehicle is repaired or serviced properly and in a timely fashion.
Our Commitment to Quality and Convenience
At Ideal Auto Tech, we understand the importance of convenience and quality in auto repair services. That's why we offer a range of services designed to maximize your convenience, including 24-hour roadside assistance, free rental cars, and shuttle services. We also provide fair-price estimates, accurate and fair service estimates, and a nationwide warranty program that covers parts and labor for 24 months and 24,000 miles.
Our Goal
Our goal is to provide exceptional auto repair and maintenance services that meet the highest standards of quality and customer satisfaction. We strive to build long-term relationships with our customers by providing personalized service, transparent estimates, and convenient scheduling options.
Overall Experience
The reviews indicate a mixed experience with Ideal Auto, with some customers having a positive experience and others having issues with professionalism, punctuality, and pricing.
Positive Aspects
- Friendly and Helpful Staff: Many reviewers praised the staff, particularly Vijay, for being friendly, welcoming, and helpful.
- Quality of Work: Several reviewers were pleased with the quality of the work done, including repairs, oil changes, and tire installations.
- Reasonable Pricing: Some reviewers noted that the prices were reasonable compared to local dealers and other auto shops.
Negative Aspects
- Dishonesty and Lack of Professionalism: A few reviewers expressed concerns about dishonesty and a lack of professionalism, including being lied to and being told that a critical issue was "no big deal".
- Pricing Issues: One reviewer felt that the price for an AC refill was unreasonable, and another reviewer was not quoted for work or given an estimate of the cost.
- Inability to Fix Complex Issues: One reviewer reported that the shop was unable to properly diagnose and fix a critical issue with their water pump and timing belt.
Areas for Improvement
- Pricing Transparency: Ideal Auto could improve by providing clear and transparent pricing to customers before work is done.
- Professionalism and Honesty: The shop should ensure that all staff members are professional, honest, and transparent in their dealings with customers.
Be the first to review Ideal Auto Tech.
Write a Review
