Relax, Release, Renew: Nurturing Body, Mind, and Spirit
At Capital Optical, we understand that what you wear makes a statement about who you are. That's why we offer an extraordinary level of personalized attention and optical expertise to ensure that we can personalize each experience to our clients' needs. Our team is dedicated to providing excellence in eye care at an unbeatable value. With six locations across the National Capital Region, we are here to answer all of your optical needs.
Our Services
We provide an unparalleled level of service to our clients, from booking an eye exam with one of our optometrists to helping you find the perfect frames to suit your style and needs. Our modern showrooms are stocked with the latest fashions and trends, and our knowledgeable team is always available to answer any questions or concerns you may have. We take pride in our clinical care, customer service, and expertise in all aspects of lens and frame design.
Our History
With over 35 years of knowledge and expertise, Capital Optical has come to represent excellence in eye care at an unbeatable value. We have grown from our first location in Convent Glen, Orleans in 1985 to six locations across the National Capital Region, including Westgate Shopping Centre, Stafford Centre, Kanata, Carleton Place, and Smiths Falls. Our commitment to providing an extraordinary level of personalized attention and optical expertise has made us one of the Capital Region's most respected eye care providers.
Why Choose Capital Optical
At Capital Optical, we are dedicated to making your optical experience the best it can be. We provide the doctors, the team, and the products all under one roof. Our goal is to build a relationship with you that will last, and we strive to make finding eyewear as easy and painless as possible. With over 30 big name brands and the latest trends and fashions, we are confident that you will find the perfect frames to suit your style and needs.
Exceptional Customer Service
The reviews highlight the exceptional customer service provided by the staff at Capital Optical in Kanata. Several reviewers praised the kind and welcoming staff, excellent service, and exceptional customer service. The staff went above and beyond to help customers, including fixing broken glasses, adjusting frames, and even delivering glasses to customers' homes.
Product Quality and Selection
The reviews also rave about the great selection of sunglasses and regular glasses, with one reviewer noting that the store helped them focus on finding the right style that makes them look fantastic and feel comfortable. However, one reviewer experienced issues with the product quality, stating that their glasses snapped in two after just over two years.
Positive Reviews
The reviewers have consistently praised the staff and service, with many mentioning specific staff members, such as the "angel in human form" mentioned by Mohammed Hafeez, and Ann, who was super helpful and accommodating, according to Kim Robinson.
Negative Reviews
The only negative review was from Christopher Larock, who was unhappy with the store's response to a broken pair of glasses and felt that the customer service was poor.
Be the first to review Capital Optical.
Write a Review