Keeping You Warm 24 Hours a Day
Welcome to Mr Furnace, your trusted partner in ensuring the comfort and warmth of your home in Alberta. With over 30 years of experience in the heating industry, we have built a reputation for providing exceptional furnace repair, installation, and maintenance services to our valued customers. Our team of licensed and certified HVAC technicians in Calgary, Edmonton, and Red Deer are committed to delivering professional, reliable, and prompt services, 24 hours a day, 7 days a week.
At Mr Furnace, we understand the importance of keeping your home warm and cozy during Alberta's harsh winters. That's why we offer a comprehensive range of services designed to meet your unique heating needs. Whether you own a single-family home, townhouse, duplex, or mobile home, our skilled technicians have the expertise to work on all types of heating systems.
Our services include furnace repairs, cleaning, and tune-ups, air conditioning installation, and duct cleaning. We strive to provide upfront pricing, regular maintenance, and excellent customer service to ensure your satisfaction and trust. As a testament to our commitment to our customers, we offer no overtime rates, senior discounts, and a VIP membership program that provides regular maintenance and priority service.
Safety and Security
At Mr Furnace, we prioritize the safety and security of our customers, community, and team members. We have implemented strict COVID-19 protocols to ensure that we can continue to provide essential heating services while keeping everyone safe. Our team exercises social distancing, uses personal protective equipment, regularly sanitizes hands, and follows all recommended health guidelines.
Furnace Repairs and Installations
Your furnace is a sophisticated piece of equipment designed to heat your home. However, it requires regular maintenance and occasional repairs to keep it running efficiently. Our team of professionals has the expertise to diagnose and repair any furnace problem promptly and accurately. We also provide upfront pricing for new furnace installations, ensuring that you are fully informed before making a decision.
If your furnace is beyond repair or has exceeded its lifespan of 15-30 years, we recommend replacing it with a new, high-efficiency furnace. Our team can provide you with expert advice on the best furnace for your home and budget, and can have it installed promptly with little interruption to your day.
Duct Cleaning
Dirty ducts can lead to higher energy bills, poor indoor air quality, and even health problems. That's why it's essential to have your ducts cleaned regularly. Our team of professionals uses state-of-the-art equipment to clean your ducts thoroughly, removing dust, debris, and allergens. We also provide regular maintenance to keep your ducts clean and your heating system running efficiently.
Regular Maintenance
Regular maintenance is crucial to keeping your furnace in good working condition and extending its lifespan. At Mr Furnace, we recommend regular maintenance checks, including cleaning or changing the furnace filter at the beginning of colder seasons. Our team can provide professional maintenance services, including performance inspections, to ensure your furnace is running efficiently and safely.
Why Choose Mr Furnace?
At Mr Furnace, we are proud of our reputation for exceptional customer service, professionalism, and attention to detail. Our team of uniformed technicians, live dispatchers, and fully stocked service units ensure that we can provide prompt, reliable, and efficient services. We also offer a 1-year warranty on all parts and materials we supply and install, serving Alberta for almost 30 years.
Our customers trust us for our no overtime rates, senior discounts, and availability on holidays and weekends. They appreciate our professionalism, upfront pricing, and fully trained professionals. But most importantly, they value our commitment to their safety, security, and comfort.
Lack of Communication and Punctuality Issues
Many customers have reported significant issues with communication and punctuality from Mr. Furnace. Several reviewers mentioned that technicians failed to show up for scheduled appointments, and when contacted, the company did not provide timely updates or explanations for the delays. This lack of transparency and respect for customers' time has resulted in frustration and disappointment.
Quality of Service and Repair Work
On the other hand, some customers have had positive experiences with Mr. Furnace, praising the quality of service and repair work. Reviewers have mentioned that technicians were knowledgeable, friendly, and professional, and that the work was done efficiently and effectively. However, these positive experiences are outnumbered by the negative reviews.
Unprofessional Behavior and Overcharging
Some reviewers have reported unprofessional behavior from Mr. Furnace technicians, including unnecessary repairs and overcharging. One reviewer was quoted an exorbitant price to replace their furnace, only to discover that a second company could have fixed the issue for a fraction of the cost. This lack of transparency and honesty has damaged the reputation of Mr. Furnace.
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