Business Details
Your Trusted Partner for Community-Centric Banking
Provincial Credit Union has served communities across Prince Edward Island for over seven decades, operating as a member-owned financial cooperative. Our mission centers on enabling communities to thrive by prioritizing member needs over third-party shareholder interests. With a focus on personalized service, we offer a comprehensive range of financial products including chequing and savings accounts, mortgages, personal and business loans, investment solutions, and insurance services.Our team of experienced professionals delivers tailored financial advice and innovative digital tools, ensuring members access surcharge-free ATMs nationwide and benefit from robust deposit insurance protections. As a locally governed institution, we reinvest profits directly into community initiatives, maintaining a deep commitment to regional economic development and financial wellness education.
Services
Chequing Accounts
Savings Accounts
Mortgages
Personal Loans
Investment Services
Insurance Solutions
Online Banking
Mobile Payments
Term Deposits
Lines of Credit
Highlights and features
- We prioritize member needs as a community-focused credit union
- We provide surcharge-free access to 3,000+ ATMs nationwide
- Our digital tools offer 24/7 banking convenience and security
- We maintain unlimited deposit insurance for registered plans
- Our local decision-making ensures personalized financial solutions
What people say
Exceptional member service
Competitive mortgage rates
User-friendly digital tools
Community involvement
Personalized financial solutions
Services
Chequing Accounts
Our chequing accounts provide flexible daily banking solutions with features like unlimited transactions, personalized cheques, and interest-earning options. Designed for individuals and businesses, these accounts offer tiered pricing models including senior and youth discounts, with seamless integration to digital banking platforms and mobile payment solutions.
Mortgage Services
We offer competitive fixed and variable rate mortgages with terms up to 25 years, including specialized programs for first-time homebuyers. Our mortgage specialists provide personalized guidance through pre-approvals, renewals, and refinancing options while maintaining low-cost insurance solutions and flexible repayment structures.
Investment Services
Our investment offerings include TFSA, RRSP, RESP, and FHSA accounts with access to mutual funds, term deposits, and online brokerage platforms. Certified financial planners help members develop customized strategies for retirement planning, education savings, and long-term wealth accumulation with tax-advantaged solutions.
Personal Loans
We provide unsecured personal loans for debt consolidation, major purchases, or unexpected expenses with competitive rates and flexible repayment terms. Loan amounts range from $5,001 to $50,000, featuring optional life and disability insurance protections to ensure payment security during unforeseen circumstances.
Online Banking
Our 24/7 digital banking platform enables account management, bill payments, fund transfers, and cheque deposits from any device. Security features include biometric authentication, transaction alerts, and LockNBlock card control technology, complemented by video tutorials and dedicated online support resources.
People
Alfred Arsenault
Chief Executive Officer
With over 25 years in financial services, Alfred leads strategic initiatives focused on community development and digital transformation while maintaining credit union governance standards.
Bert Ronahan
Chief Operating Officer
Bert oversees daily operations and service delivery excellence, implementing process improvements that enhance member experience across all 10 branch locations.
Kelly Watson
Chief Financial Officer
Kelly manages financial strategy and risk management, ensuring fiscal stability while maintaining competitive rates across all lending and deposit products.
Darlene Turner
Chief Marketing & Innovation Officer
Darlene drives product innovation and community engagement initiatives, developing digital solutions that expand financial accessibility for members.
Linda McGibbon
Chief Human Resources Officer
Linda leads talent development and organizational culture initiatives, fostering employee growth programs that align with credit union values.
Questions
What banking services does Provincial Credit Union offer?
We provide chequing and savings accounts, mortgages, personal/business loans, investment products, insurance, and digital banking solutions.
How can I access my accounts outside branch hours?
Our 24/7 online and mobile banking platforms allow account management, bill payments, and fund transfers from any device.
What deposit insurance protections are available?
Member deposits receive unlimited insurance for registered plans and up to $250,000 coverage for non-registered accounts through CUDIC.
Do you offer mortgage pre-approvals?
Yes, we provide mortgage pre-approvals to help homebuyers understand their budget and secure favorable rates before house hunting.
How do I report a lost or stolen card?
Contact our Debit Card Support at 1.888.277.1043 or use the LockNBlock feature in online banking to immediately secure your account.
Are there investment options for first-time investors?
We offer TFSA, RRSP, and FHSA accounts with mutual funds, term deposits, and online brokerage access suitable for all experience levels.