At Gold'N Time Jewellery, we take great pride in our exceptional customer service. Our pleasure is serving customers in their search for unique, personalized jewellery and time pieces. Our joy is delivering custom designed, rare, and specialty pieces to each individual customer and watching their faces light up in delight as we exceed their expectations. Our love of finely crafted jewelry, engagement rings, wedding bands, necklaces, earrings, bracelets, broaches, watches, and other time pieces is matched only by our affection for the community in which we serve.
Our Mission
Our mission is to provide an outstanding jewelry store experience for our customers. We understand that our customers' wants and desires for highly personal and cherished items can be realized simply by listening, understanding, respecting, and attending to them as they deserve. We strive to build long-lasting relationships with our customers, and we're committed to providing exceptional service, expert knowledge, and unparalleled craftsmanship.
Our Team
Our team at Gold'N Time Jewellery is comprised of dedicated professionals who share our passion for fine jewelry and excellent customer service. Meet our team:
- Fareed Lor - Owner, Jeweler, and Goldsmith: With his exceptional craftsmanship, Fareed brings your ideas to life. His friendly personality makes him the perfect first point of contact when you walk into our store.
- Ziba Lor - Owner, Certified Gemologist: As a GIA Graduate Gemologist, Ziba is responsible for on-site appraisals and brings her expertise in precious metals and stones to every custom jewelry piece.
- Shirley Reichelt - Sales Associate: With over 27 years of experience in the jewelry industry, Shirley is an expert in finding the perfect gift or helping you find exactly what you're looking for.
- Marina Lor - Sales Associate: As Fareed and Ziba's daughter, Marina loves helping clients find the perfect gift at Gold'N Time Jewellery.
Services
At Gold'N Time Jewellery, we offer a wide range of services to cater to your needs:
- Custom Jewelry Design: Our expert jewelers will work with you to create unique, custom jewelry pieces that meet your individual style and preferences.
- Repairs and Restoration: Our on-site goldsmith services include repair and restoration of all gold and silver jewelry, including ring sizing, rebuilding claws, setting and upgrading stones, and restoration of vintage jewelry and family heirloom pieces.
- Appraisals: Our GIA Graduate Gemologist is on-site and provides expert appraisals of jewelry, testing of stones, gold, and watch appraisals.
- Watch Repairs: Our on-site watchmaker provides cleaning and overhaul, watch battery replacement, watch crystal replacement, and sizing watch bands.
- Clock Repairs: We convert old clock movements into new adaptable movements.
Visit Us
We invite you to visit us at our location in Downtown Vernon, BC, and experience the exceptional customer service and unparalleled craftsmanship that we're known for. We look forward to serving you!
Positive Experience
The reviews for Gold N Time Jewellery are overwhelmingly positive, with customers praising the store's excellent customer service, high-quality craftsmanship, and personalized attention to detail. Guests appreciate the store's commitment to honesty, integrity, and going above and beyond to meet their needs.
Service and Craftsmanship
Many customers have raved about the store's exceptional service, citing examples of staff members taking the time to provide detailed explanations, working closely with clients to create custom designs, and demonstrating a genuine interest in understanding their needs. The quality of the store's craftsmanship is also consistently praised, with customers admiring the attention to detail and high-end finishes.
Honesty and Integrity
Several reviewers have highlighted the store's commitment to honesty and integrity, noting instances where staff members could have taken advantage of customers but instead chose to be transparent and truthful.
Family-Run Business
The store's family-run nature is also a common theme, with guests appreciating the warm and welcoming atmosphere.
Negative Experience
There are no negative comments or reviews mentioned in the provided feedback.
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