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At Pinnacle Accounting, we are driven by the belief that people should live great lives. This ethos is not only central to how we engage with our clients but also forms the foundation of our business operations. For us, great lives entail more than just material success; it involves fostering an environment that encourages continuous learning, growth, and development.
Our story began with a vision to create a firm where clients could access not only expert financial services but also become better leaders and community members. We strived to build a team of professionals who were not only adept at counting beans but also skilled at solving problems and helping businesses thrive. Today, we take pride in having realized this vision, offering a comprehensive range of services designed to empower our clients and set them on the path to success.
Our Services
At Pinnacle Accounting, we offer a broad spectrum of services aimed at helping our clients understand their business and financial position, measure growth, interpret financial results, build operating systems, and improve teams. Among these services are:
- Financial Statement Preparation: We provide accurate and timely financial statements that offer valuable insights into your business's financial health. Our team works diligently to ensure that all transactions are accurately recorded and classified, giving you a clear picture of your financial position.
- Tax Planning and Compliance: We offer tax planning and compliance services designed to minimize your tax liability and ensure compliance with all relevant tax laws. Our team stays up-to-date with the latest tax regulations and trends, enabling us to provide proactive and strategic tax advice.
- Bookkeeping and Payroll Services: We offer comprehensive bookkeeping and payroll services that take the hassle out of managing your financial records. Our services include reconciling bank statements, managing accounts payable and receivable, preparing financial reports, and processing payroll.
- Business Advisory Services: We provide business advisory services aimed at helping you make informed decisions about your business. Our team can help you develop business plans, create budgets, manage cash flow, and evaluate investment opportunities.
- Operational Support: We offer operational support designed to help you streamline your business operations and improve efficiency. Our services include implementing accounting systems, managing inventory, and improving internal controls.
Our Commitment to You
At Pinnacle Accounting, we are committed to delivering exceptional service characterized by timeliness, accessibility, and pricing certainty. We understand the importance of meeting deadlines, which is why we guarantee delivery times and complete year-end packages within 21 days. We believe in fostering open and transparent communication, which is why we eliminate fees for meetings and phone calls and ensure that you hear back from us within 24 hours.
We also believe in providing simple and predictable pricing, which is why we use a subscription model that agrees on the scope of your work, sets a price, and guarantees the delivery of our services. Our goal is to build long-lasting relationships with our clients, which is why we strive to deliver service that exceeds your expectations.
Client Testimonials
Our clients' experiences speak to the quality of our service. Here's what some of them have to say:
"Pinnacle Accounting helped us realize our new company's potential with their expert knowledge, confidence, and reliable advice. Pinnacle staff are fun, friendly, and energetic. Their relationship with clients is trusting and personable. If you're not already working with Pinnacle, you are missing out!" - Case Grypma, Owner, CGM Case Grypma Mechanical
"To say that Willow, Chris, and the team were an essential aspect to our entire project would be an understatement! They were there for us long before we even got shovels in the ground and gave us sage advice from the formation of our business plan through construction and getting our doors open. They are professional, driven, upfront, and easy to work with. The numbers can be overwhelming, but their communication makes all your decisions that much clearer." - Chad Hansen, Owner, Broken Hill
"We recently switched to Pinnacle Accounting, and we could not be happier with their service. From thoroughly answering all our questions to providing us with on-site help and business mentorship, no task is too big or too small - Pinnacle Accounting can do it all. Their care, timeliness, and attention to detail is unparalleled and has helped us feel at ease knowing our business is in such competent and caring hands." - John Matosevic, FSR President & Master Electrician, Kootenay Lake Electric
Poor Customer Service and Unfair Business Practices
The reviewers express extreme dissatisfaction with the service they received from the apartment management company. They report a lack of professionalism and unfair business practices that have severely impacted their lives.
Unresolved Issues and Unfair Charges
One reviewer had issues with renewing their lease, and despite doing their part, someone on the management team failed to do their job, resulting in unfair month-to-month charges.
Eviction and Emotional Distress
Another reviewer shares a harrowing experience where they were evicted due to a temporary financial struggle. The management team refused to work with them on late fees, leading to the eviction, which had a devastating impact on their daughter's mental health. The reviewer also expresses frustration with the rude behavior of the manager and staff at the Wyandotte Apartments.
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