Our Background
Nestled in the heart of Manitoba's cottage country, S & H Docks and Lifts has been guiding lakefront and waterfront owners for over 20 years. Locally owned and operated by Marc and Nicole Bilodeau, we take pride in providing exceptional service, exceptional products, and exceptional care to our valued clients.
Who We Are
Our team combines expertise in engineering, manufacturing, and customer service to deliver the highest quality docks, lifts, and ramps. Led by Marc Bilodeau, who boasts over 20 years of experience in mechanical and steel fabrication, we prioritize quality, customer satisfaction, and environmental responsibility.
What We Do
From consultation and design to manufacturing and installation, we offer a comprehensive range of services:
- Sales & Service: Prompt and personalized assistance with dock, lift, and ramp needs.
- Manufacturing: Cutting-edge designs and materials ensure durability and longevity.
- Installation & Removal: Professionally installed and carefully removed at the end of the season.
- Accessories & Repair: Wide range of accessories for optimal functionality and repair services for existing structures.
Our Commitment
At S & H Docks and Lifts, we are dedicated to:
- Quality: Manufacturing and offering products above industry standards.
- Customer Satisfaction: Providing unparalleled service and personalized attention.
- Environmental Responsibility: Committed to minimizing environmental impact through sustainable practices.
Our Vision
With a deep understanding of the unique challenges faced in Manitoba's cottage country, we strive to provide innovative and reliable solutions that enhance your waterfront experience. We look forward to working with you to create beautiful and functional waterfront spaces for generations to come.
Overall Experience
The reviews highlight the excellent service and knowledgeable staff at S&H Docks. Many customers have praised the professionalism, responsiveness, and willingness to travel to help with their marine railway projects. The team's expertise and ability to persevere in challenging situations, such as installing a shore master PWC lift in a difficult shoreline, have earned them high praise.
Quality of Products and Services
Customers have been impressed with the quality of products, including dock parts and shore master PWC lifts, which are considered better than those purchased elsewhere. The vertical fenders have also been recommended for their effectiveness. The installation and removal of boat lifts, including Shoremaster Boat Lifts, have been executed flawlessly.
Communication and Support
The communication and support provided by Marc and his team have been commended for being prompt, professional, and personable. Customers appreciate the care and understanding of their unique setups and the attention to detail in the design, installation, and final adjustments of their dock systems.
Competitive Advantage
S&H Docks have been recommended for their exceptional service, quality products, and competitive pricing. Customers have chosen them over local vendors due to their expertise and willingness to travel, and their work has been compared favorably to that of their competitors.
Areas for Improvement
One customer had a negative experience with an older gentleman, believed to be the owner, who was perceived as rude and unhelpful. This incident has led to the loss of a potential large project to a competitor.
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