At Ottawa Logistics, we are committed to providing exceptional order fulfillment and shipping services to businesses in Canada and the United States. We believe that our success is tied to the success of our clients, and we strive to offer customized solutions that meet the unique needs of each business. We consider ourselves an extension of your team, and we are dedicated to providing fast and reliable service with low-cost shipping options.

Our team of experts has years of experience in the logistics and shipping industry, and we pride ourselves on our commitment to innovation and technology. We use the latest software and tools to provide seamless integration with e-commerce platforms and ERP systems, ensuring that orders are received and shipped efficiently. Our multi-courier rate shopping software guarantees the lowest shipping rate available, and we offer zone skipping to optimize travel times and reduce shipping costs.

At Ottawa Logistics, we understand the importance of providing exceptional customer service, and we are committed to maintaining open and transparent communication with our clients. We believe that strong relationships are built on trust and reliability, and we strive to deliver on our promises every day.

Services

At Ottawa Logistics, we offer a wide range of fulfillment and shipping services that are designed to meet the unique needs of businesses in Canada and the United States. Our services include:

Order Fulfillment - We offer full-service order fulfillment, including picking, packing, and shipping. Our warehouse is equipped with the latest technology to ensure efficient and accurate order processing.
Shopify Fulfillment - We specialize in fulfilling Shopify orders, and we offer seamless integration with the Shopify platform. Our technology allows us to automatically import orders and update tracking information, ensuring that your customers receive their orders on time.
Direct Selling/MLM Fulfillment - We offer specialized fulfillment services for direct selling and MLM businesses. Our technology allows us to manage complex commission structures and provide detailed reporting and analytics.
Health and Beauty Fulfillment - We offer specialized fulfillment services for health and beauty products. Our warehouse is equipped with temperature-controlled storage and handling, ensuring that your products are stored safely and securely.
Canadian Shipping - We offer a range of shipping options for Canadian businesses, including final mile, same-day, and zone skipping. Our multi-courier rate shopping software guarantees the lowest shipping rate available.
US Shipping - We offer a range of shipping options for US businesses, including final mile, same-day, and zone skipping. We are experts in Section 321 shipping, which allows us to remove the cost of duty for orders shipped from Canada to the US.
International Shipping - We offer international shipping services, including customs clearance and regulatory compliance. Our technology allows us to manage complex shipping requirements and provide detailed reporting and analytics.
Warehousing - We offer secure and reliable warehousing services, including receiving, storage, and inventory management. Our warehouse is equipped with the latest technology to ensure efficient and accurate order processing.
Returns - We offer a range of return options, including refunds, exchanges, and store credit. Our technology allows us to manage returns efficiently and accurately, ensuring that your customers have a positive experience.
Kitting - We offer kitting services, including product assembly and packaging. Our team of experts can help you create custom kits that are tailored to your specific needs.
Customs Clearance - We offer customs clearance services, including regulatory compliance and documentation. Our team of experts can help you navigate the complex requirements of international shipping.

Update Share

Positive: Ottawa Logistics has received overwhelmingly positive feedback from clients, highlighting their satisfaction with the company's services and professionalism.

Overall Positive Feedback

Ottawa Logistics has received overwhelmingly positive feedback from clients, highlighting their satisfaction with the company's services and professionalism. Clients have praised the quick onboarding process, the ability to check customer orders and inventory reports through their 3PL site, and the extensive network that allows for finding the right service for their company. Ottawa Logistics has been commended for their dedication to customer needs, their friendly staff, and their ability to provide timely and efficient service.

Leadership and Customer Care

Paul Van Remortel, the leader of Ottawa Logistics, has been particularly praised for his leadership, professionalism, and commitment to customer care. He has been noted for his ability to understand client situations and suggest the best solutions, even if it means referring the business opportunity to another company.

Timely and Efficient Service

Ottawa Logistics has been commended for their ability to provide timely and efficient service, including their pick, pack, and shipping operations. Clients have appreciated the company's dedication to getting products to the end user in a timely manner.

Phenomenal Shipping Rates and Marketing Campaigns

Ottawa Logistics has been recognized for their ability to offer phenomenal shipping rates and their best-in-class rate shopping platform. Additionally, the company has been praised for their ability to execute marketing campaigns efficiently, such as providing new swag for clients within a week.

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