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At Royal Glass and Mirror Tillsonburg, we take pride in being a family-owned business that has been serving the community for over 30 years. Our commitment to providing exceptional services and high-quality products has earned us a reputation as a trusted window and door specialist in Tillsonburg, ON. Since our inception in 1986, we have developed a long-standing relationship with our employees and customers, delivering consistent and reliable services that meet their needs.
Our team of highly trained professionals is dedicated to providing top-notch services, from custom glass, mirror, and Plexiglass products to window and door replacements, thermal pane replacements, and screen repairs. We understand the importance of having a reliable and efficient team, which is why we employ a small staff of experts who are dedicated to getting the job done.
As a family-owned company, we believe in giving back to the community. We are proud members of the Better Business Bureau (BBB) and actively participate in local organizations, such as the TDACL, youth programs, and various fundraisers. Our commitment to the community is reflected in our motto, "Serving the community for more than 30 years, we are committed to your needs."
Our Services
We offer a wide range of services designed to meet the unique needs of our customers. Our custom glass, mirror, and Plexiglass products are tailored to provide a touch of elegance and sophistication to any space. Our window and door replacement services ensure that your home or office is energy-efficient and secure. We also provide thermal pane replacements to restore the integrity of your windows.
Our team is dedicated to ensuring that your project is completed efficiently and to your satisfaction. We pride ourselves on our workmanship, and our team is committed to providing exceptional services that exceed your expectations.
Our History
Our story began in 1986, when our owner decided to leave his job at a local competitor and start his own business. With a passion for the glass and mirror industry, he founded Royal Glass and Mirror Tillsonburg, and the rest, as they say, is history. Over the years, we have remained committed to providing exceptional services and products, earning us a reputation as a trusted and reliable window and door specialist in Tillsonburg, ON.
Summary of Reviews
Overall, the reviews for Royal Glass Mirror are mixed, with both positive and negative comments. On the positive side, customers appreciate the personable and friendly service, fast turnaround times, and high-quality work. On the negative side, one customer had a poor experience with the company, citing poor repair work, lack of follow-up, and shoddy customer service.
Positive Comments
The company's professionalism, speed, and quality of work are praised by several customers. They highlight the friendly and personable nature of the staff, particularly Heather, who is described as a pleasure to deal with.
Negative Comments
One customer had a disappointing experience with Royal Glass Mirror. They report poor repair work, poor customer service, and a lack of follow-up communication. The owner failed to follow through on commitments, including one failed visit to repair the issue, leaving the customer feeling frustrated and disappointed.
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