Creating Smiles, One Smile at a Time
Empowering Your Home with Smart Technology
In Tune Systems Inc. has proudly served discerning clients throughout the Okanagan Valley and beyond since 2002. We specialize in crafting personalized home automation, audio-visual systems, lighting control, and shading solutions that seamlessly blend functionality and luxury.
Our Expertise
Our team of experienced professionals has extensive knowledge in:
- Smart Home Automation: Control your lighting, thermostats, security systems, and other devices from a centralized app.
- Audio-Visual Systems: Experience cinematic home theater, immersive multi-room audio, and seamless streaming throughout your home.
- Lighting Control: Tailor your lighting to create the perfect ambiance for every moment.
- Shading Systems: Enjoy control over light exposure in any room, automatically or on command.
Custom Solutions, Personalized Experience
We understand that every home and every client is unique. That's why we take a tailored approach, working closely with you to understand your needs and aspirations. Our consultations are free and without obligation.
Our Commitment
We are committed to:
- Providing seamless system integration for a truly unified experience.
- Using high-quality equipment from trusted manufacturers.
- Delivering exceptional customer service throughout the process.
- Offering exceptional after-sales support.
Our Values
- Client-focused: We prioritize your needs and aspirations.
- Integrity: We maintain transparency and ethical practices.
- Innovation: We embrace the latest technological advancements.
- Excellence: We strive to deliver superior craftsmanship and results.
- Sustainability: We promote eco-friendly solutions whenever possible.
Warning Signs
Some customers have raised red flags about In Tune Systems' services. Ausra Bickiene had a disastrous experience with the company, claiming they overcharged and misdiagnosed her home theatre system and internet issues. She alleged that they pulled out wires, plugged them back in, and then presented her with a bill for over $1,000.00 for a new remote control and $600.00 for a new Sonos system. After they left, the system ceased to work again. She eventually had to call another company, Andres Electronics, to fix the issue.
Positive Reviews
On the other hand, some customers have had excellent experiences with In Tune Systems. Joanne Simpson was thrilled with the Savant system installed in her new home and praised the company's customer service and professionalism. Weninger Construction, who has worked with the company on multiple projects, lauded their customer service, product knowledge, and ability to explain technical aspects in a clear manner.
Service Issues
The reviews highlight inconsistencies in In Tune Systems' services. While some customers were satisfied with the company's work, others were left with unanswered questions and problems. Ausra Bickiene's experience suggests that the company may have misdiagnosed her issues or failed to provide adequate solutions.
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