Forget the geeks, ignore the nerds, call the professionals.
Our Story
Established in 1989, PCTECH Computer Services Inc. has been a leading provider of computer service and repair in the Vancouver Lower Mainland. Founded on the principles of professionalism, client-centricity, and technical expertise, we have become a trusted partner for both individuals and businesses in all their technological needs.
Our Mission
Our mission is to provide professional and personalized IT solutions with a focus on understanding our clients' unique requirements. We strive to minimize downtime, maximize efficiency, and ensure a seamless technology experience for our customers.
1. Computer Repair & Maintenance
- Laptop & desktop repair and maintenance
- Data recovery from crashed drives
- Virus & malware removal
- Hardware & software troubleshooting
- Data migration and upgrades
2. Managed IT Services
- Secure and efficient network management
- Remote monitoring and troubleshooting
- Proactive maintenance plans
- Security assessments and vulnerability management
- User support and training
3. Cloud Solutions
- Secure cloud storage and backup
- Cloud-based collaboration and communication tools
- Disaster recovery and business continuity solutions
4. Mobile Computer Repair
- On-site repair and troubleshooting services for desktops, laptops, and tablets
- Convenient appointment scheduling and quick turnaround times
5. Additional Services
- Virus removal and system optimization
- Computer hardware and software sales
- IT consulting and planning
Why Choose PCTECH?
- Experienced and certified technicians with extensive knowledge in all aspects of IT
- Client-focused approach with personalized communication and attention to detail
- Transparent and upfront pricing with no hidden fees
- Prompt and reliable service with emphasis on minimizing downtime
- Dedicated to building lasting relationships with our clients
Overall Experience
Customers have had an overwhelmingly positive experience with PCTech, praising their honesty, professionalism, and dedication to providing excellent service.
Positive Aspects
- Honesty and Transparency: PCTech is commended for their honesty in assessing and repairing electronic devices, with customers appreciating their transparency and fairness in pricing.
- Professionalism and Expertise: The team at PCTech is highly skilled and knowledgeable, able to fix complex computer problems that others cannot.
- Customer Service: The customer service at PCTech is exceptional, with staff taking the time to address individual needs and concerns.
- Safety Measures: The store's safety measures, including plexiglass partitions, are appreciated by customers who feel safe and valued.
Recommendations
All customers highly recommend PCTech for their electronic repair needs, citing their positive experiences and appreciation for the team's hard work and dedication.
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